Published by Cox Media Group Inc. on Jul 11, 2024

Report an issue with HITS 97.3.
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Why should I report an Issue with HITS 97.3?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cox Media Group Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About HITS 97.3

1. Check out the open mic feature, which allows you to record your voice so you can request a song and hear yourself on the radio!

2. Sign up for the alert and we’ll let you know when your open mic is about to play!

3. Get breaking entertainment news, artist interviews, photos & more!

4. Listen to Hits 97. 3, The Rhythm of Miami!

HITS 97.3 Customer Insights

1. I can't listen to Cox Radios on apps (like Tunein, OnlineRadioBox) without wifi now (only iHeartRadio).

2. Because of this last issue you receive a 1 star 🌟.

3. Cox radios without Wifi only works on iHeartRadio.

4. This app has been working for me everyday I use it for the last maybe 2 years.

5. I use it on my commute to work as I ride the bus to and from work Monday thru Thursday.

6. Now for the last 2 weeks it is stuck on an advertisement.

7. Fix all Cox Media Group radios.

8. I always listen to them without Wifi.

9. I updated (well it updates periodically on its own and still nothing.

10. Im having to use Pandora.Nice station.

11. I Uninstaller twice to see if that was the problem and still same issues.

Steps to Troubleshoot & Fix HITS 97.3 Issues

1. Fix HITS 97.3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HITS 97.3: Restarting the app will resolve most errors.
  2. Update the HITS 97.3 App. Here is how:
    1. On Android goto PlayStore » Search for "HITS 97.3" » Open HITS 97.3 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HITS 97.3 » click "UPDATE".
  3. Clear HITS 97.3 app cache: Clearing cached data will force your app to retrieve the latest data directly from HITS 97.3 servers.
    1. On Android, goto Settings » Apps » Select "HITS 97.3" » click Storage » click "Clear Cache".
  4. Check HITS 97.3 app permissions. If any of these permissions required to use your device's features are disenabled, HITS 97.3 might not work.
  5. Uninstall and reinstall HITS 97.3. If nothing else has worked, completely uninstall HITS 97.3 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HITS 97.3 not working


2. Fix HITS 97.3 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HITS 97.3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HITS 97.3 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HITS 97.3 may not be able to connect to the Internet when running in the background.

Reported Issues