Published by Cox Media Group Inc. on Aug 29, 2024

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Houston's Eagle Customer Insights

1. So no music to listen to.It never works it always starts then it goes to a commercial advertisement and just freezes up and this is a brand new phone phone I've installed it uninstalled and installed it uninstalled it installed it and this time I'm uninstalling it because there's it because this app sucksI left Houston area over a year ago and moved up to the Hill Country.

2. But no place to put in King before 7:15Been listening to Dean and Rog, for the longest even when they where with another station, the whole station group is awesome! thanks for the Great music, do not change.

3. - There doesn't seem to be an option in settings for this so I end up pausing it, then when I click the play button it shuts down.... Other than that this is my "go to" for music most of the time.

4. cant remember the last time they did the songs in alphabetical order, though.You can also use the Tune-In radio app to get The Eagle, but they only pump one of the stereo channels into that feed to make you get this app.

5. Uninstalled until I learn mandarin ( like never)Love the music; but, everytime I open the app now an ad comes on and freezes and won't finish.

6. Even the Shout-out songs have been junk you already play! Go deep and off the beaten path.I have not used this app in over a year and now that I used it again, I remember why.

7. D&R are Houston staples in the morning, BUT it's just not the same without Suzi! Please bring her back! And PLEASE get more variety in the music.

8. It will stop playing every 4 to 5 minutes or it will start playing at any time.

9. Huge improvement!I couldn't get the contest part to come on before 7:15 I was only 3 minutes before they have never used it before but still so many advertisements came up.

10. It continues to play when I receive phone calls.

11. My internet connection is great so that's not the problemInstalled this because it's really the only station I listen to.

Steps to Troubleshoot & Fix Houston's Eagle Issues

1. Fix Houston's Eagle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Houston's Eagle: Restarting the app will resolve most errors.
  2. Update the Houston's Eagle App. Here is how:
    1. On Android goto PlayStore » Search for "Houston's Eagle" » Open Houston's Eagle » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Houston's Eagle » click "UPDATE".
  3. Clear Houston's Eagle app cache: Clearing cached data will force your app to retrieve the latest data directly from Houston's Eagle servers.
    1. On Android, goto Settings » Apps » Select "Houston's Eagle" » click Storage » click "Clear Cache".
  4. Check Houston's Eagle app permissions. If any of these permissions required to use your device's features are disenabled, Houston's Eagle might not work.
  5. Uninstall and reinstall Houston's Eagle. If nothing else has worked, completely uninstall Houston's Eagle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Houston's Eagle not working


2. Fix Houston's Eagle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Houston's Eagle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Houston's Eagle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Houston's Eagle may not be able to connect to the Internet when running in the background.

Reported Issues