Contact Video Merge Customer Service

Why should I report an Issue with Video Merge - Side By Side?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Iris Studios and Services to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Huge thanks to the Developer.( 5 🌟)This app is amazing! The only problem is not because of the app but because of me, because I was trying to do a singing collab with myself, But my singing was off line because I sang too early and sometimes too late but that's my bad, so whoever is reading this and is looking for the perfect app that allows you to like put videos together to make one great video, this is the perfect app and I definitely recommend it! 😍💖🎤📷The resulted video is too small on screen and the orientation is always horizontal, even if the original files were vertical.

2. Someone should've payed more attention when learning how to code.Great. BUT, when u add a 3RD video (3 portraits=1 landscape! As in 3 side-by-side TikToks...), suddenly a weird, too-thick "dividing line" is added, ruining the otherwise nearly seamless original joining of the first 2 videos.

3. Now I do use my PC to edit my videos but there are some features that the other video editors don't have that I need.

4. This app made it simple & didn't lock features as simple as putting two video beside one another behind a pay wall like those other apps especially when it was for a small section of the video.

5. I tried the shared option using WhatsApp, and when got downloaded,it plays the video with the background music, along with the advertisement.... hilarious to the core.

6. They should add volume to this app to be five star.WORST APP.... first, no option to download or save the video on ur mobile.

7. Worked great! Tried to merge a second set but can't add videos now.

8. Whats the point of making/editing my video??? Pls dont download this app...total waste.Simply does what it says it can and supposed to do.

9. I found a much suitable one in Store.Just downloaded the app and merged two videos to see it the app is as good and simple as comments indicated.

10. I am so keeping this app on my phone as a backup in case I need it for certain sections of a video project.

11. The video output will be saved in the Video_Merge folder created by this app.Well, it almost did what it said on the tin, apart from it moved one video by 90 degrees.

1. Fix Video Merge Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Merge: Restarting the app will resolve most errors.
2. Update the Video Merge App. Here is how:
   1. On Android goto PlayStore » Search for "Video Merge" » Open Video Merge - Side By Side » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Merge » click "UPDATE".
3. Clear Video Merge - Side By Side app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Merge servers.
   1. On Android, goto Settings » Apps » Select "Video Merge - Side By Side" » click Storage » click "Clear Cache".
4. Check Video Merge app permissions. If any of these permissions required to use your device's features are disenabled, Video Merge might not work.
5. Uninstall and reinstall Video Merge. If nothing else has worked, completely uninstall Video Merge then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Merge not working

2. Fix Video Merge Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Merge be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Merge not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Merge may not be able to connect to the Internet when running in the background.