Published by Q Orange Team

Report an issue with Music IOS13.
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Why should I report an Issue with Music IOS13?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Q Orange Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Music IOS13 Customer Insights

1. Its very rare for a song to actually do its thing, so PLEASE fix thisThis is a really gpod app You won't regret downloadng it No ads Works smoothly The effects are awesome Even shows lyrics And it even has a lockscreen feature which works perfectly This is so good but there is one thing i hate about it though and i think you guys should add it to tje next update.....THERE SHOULD BE A REFRESH BUTTON OR A SCAN FOR MUSIC BUTTON...every time i download a new song i cant find it in the app and ill have to unistall and install the app again..please fix this💋💋💋💋💋I really love this app! This really looks like the itunes player.

2. But all in all, the app is amazing and you won't regret downloading.The app is SOOOOOO GREAT! I love it! But i downloaded it again today, and it isn't playing the songs in my library, when i click on a song, it isn't played, the bar keeps running, but there's no audio.Well uhh dude, to start with, the design is AMAZING, but... Sadly, one problem.

3. Of course it emulate perfectly the music app by Apple but doesn't emulate the performance, stability and the speed (it read very slowly the files and the artworks of the songs doesn't show up).

4. That is "Best"The Fact That There aint ads on this app makes it very spectacular and the experience is a very delightful one! Though there's one major problem! I cant see most of the artworks on many of my songs on this app! Artworks which i can see on other apps.

5. Please fix this!This is a cool music player but the only problem I have with is that the album art and track art doesn't show.

6. Please work on that so that I can be able to have an overall nice experience with this music player.This app has potential but several bugs have to be fixed.

7. Have tracks on artist page separated and sorted by albumIt's a very good app but could you please please please make it so that we can put pictures on the songs because it really annoys me that I'm just looking at blank stars.

8. When i put on a song, it doesnt play, i refresh, restart my phone, re-install, and it still doesnt work.

9. I like it of course, but I can't use it because is so slow reading my files and sometimes :(This is the best music app i've ever had in my life.

10. Moreover you'll get the equalizer option to control music genre.

11. Stop music queue from playing in a loop (VERY IMPORTANT) 2.

Steps to Troubleshoot & Fix Music IOS13 Issues

1. Fix Music IOS13 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Music IOS13: Restarting the app will resolve most errors.
  2. Update the Music IOS13 App. Here is how:
    1. On Android goto PlayStore » Search for "Music IOS13" » Open Music IOS13 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music IOS13 » click "UPDATE".
  3. Clear Music IOS13 app cache: Clearing cached data will force your app to retrieve the latest data directly from Music IOS13 servers.
    1. On Android, goto Settings » Apps » Select "Music IOS13" » click Storage » click "Clear Cache".
  4. Check Music IOS13 app permissions. If any of these permissions required to use your device's features are disenabled, Music IOS13 might not work.
  5. Uninstall and reinstall Music IOS13. If nothing else has worked, completely uninstall Music IOS13 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Music IOS13 not working


2. Fix Music IOS13 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Music IOS13 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Music IOS13 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Music IOS13 may not be able to connect to the Internet when running in the background.

Reported Issues