Contact iPlayer Customer Service

Why should I report an Issue with iPlayer - IPTV Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AlexMercer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Which are still.playable on other ptv players..there seems to be some technical issue with player or decoderGreat application for playing iptv playlist using mobile phone.. it really turns your phone into setup box..i really like it and its simplicity..👍I can't spend a day without watching my favorites shows, music, movies and sports on this app.

2. Also, there's some features missing which i would like to be updated and added soon.After trying all available IPTV apps for Android, I actually liked this one, it's the best.

3. But it's good.Great IPTV App, probably the best! Works fantastic on my phone, but for some reason it won't open on my android tv box.

4. Great app and keep up the innovation spirit alive.Nice and simple easy to setup.

5. Hope these will get soon added in further updates 😊App is great designed, but not all links are playing.

6. I like the UI and ease of using this app for playing my favourite iptv playlist.

7. 👍Would be nice to add an option to adjust picture size to fit the screen instead of filling it.

8. It does need a few improvements and features updates like capability to navigate and browse EPG Guide.

9. 👍 This app is really good, will be more happy if they added support for tv device as well.

10. Overall, an excellet app and very good performance.Very nice and clean app.

11. Picture in picture mode and portrait mode video player.

1. Fix iPlayer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iPlayer: Restarting the app will resolve most errors.
2. Update the iPlayer App. Here is how:
   1. On Android goto PlayStore » Search for "iPlayer" » Open iPlayer - IPTV Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iPlayer » click "UPDATE".
3. Clear iPlayer - IPTV Player app cache: Clearing cached data will force your app to retrieve the latest data directly from iPlayer servers.
   1. On Android, goto Settings » Apps » Select "iPlayer - IPTV Player" » click Storage » click "Clear Cache".
4. Check iPlayer app permissions. If any of these permissions required to use your device's features are disenabled, iPlayer might not work.
5. Uninstall and reinstall iPlayer. If nothing else has worked, completely uninstall iPlayer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iPlayer not working

2. Fix iPlayer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iPlayer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iPlayer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iPlayer may not be able to connect to the Internet when running in the background.