Contact OneLocal Customer Service

Why should I report an Issue with OneLocal?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gata Labs Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. other than the gps always being off by 2-3 houses, it sure beats talking to a pissed off dispatch half the timeOccasionally have to wait for pick up even though booked online 6+ hours in advance but am always notified of any delay.

2. This was billed as a taxi app by a Toronto taxi company, but there are no taxi businesses in it??absolutely trash, couldnt even make an account because it said my phone number isnt valid.It's a fine app.

3. Not go shopping.glitchy always stopping it's worked a few times but right now I am stuck at a sobeys and I cant even find Bob's taxi on the damn thing.I don't understand.

4. Great and friendly drivers.I am just wondering why I'm not able to track the car, or get an estimated wait time of the wait time.

5. wish they would just focus on this however as all these other options and little businesses teaming together without any industry unison gets a little confusing sometimes.

6. Dispatch realizes that online should have priority over last minute calls.

7. I like the app, but feel it needs some updating!There is no app to connect my business.

8. cab service aspect works great.

9. I would like to monitor my connect page form such an app.

1. Fix OneLocal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OneLocal: Restarting the app will resolve most errors.
2. Update the OneLocal App. Here is how:
   1. On Android goto PlayStore » Search for "OneLocal" » Open OneLocal » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OneLocal » click "UPDATE".
3. Clear OneLocal app cache: Clearing cached data will force your app to retrieve the latest data directly from OneLocal servers.
   1. On Android, goto Settings » Apps » Select "OneLocal" » click Storage » click "Clear Cache".
4. Check OneLocal app permissions. If any of these permissions required to use your device's features are disenabled, OneLocal might not work.
5. Uninstall and reinstall OneLocal. If nothing else has worked, completely uninstall OneLocal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OneLocal not working

2. Fix OneLocal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OneLocal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OneLocal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OneLocal may not be able to connect to the Internet when running in the background.