Contact My Mitsubishi Connect Customer Service

Why should I report an Issue with My Mitsubishi Connect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mitsubishi Motors Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Mitsubishi Connect is an innovative platform of services that provide vehicle owners with a safe, secure, and convenient driving experience.

2. This includes the ability to request remote commands to your vehicle such as remote start, door lock/unlock, horn, lights, schedule dealer services, car finder, and parental controls.

3. The My Mitsubishi Connect Mobile Application allows users to register and access the Mitsubishi Connect services.

4. Plug In Hybrid Electric Vehicle services include ability to view charging status, manage charging schedules and settings.

5. The mobile app also allows users to manage their account settings and notifications, as well as to contact Customer Care for inquiries on the Mitsubishi Connect Safeguard and Remote Service Packages. * Note: Active subscription and Mitsubishi Telematics Control Unit equipped vehicle is required to use Mitsubishi Connect features in the app.

1. Thank you! ------------- Previous Review: The Remote Start is hit or miss! If you're going to put basic features behind a paywall, at least make sure the work & are reliable first.

2. It takes forever to even connect and start; if it does connect the vehicle shuts off in 10 min and you have to continuously check the car to see if it is still running...highly inconvienent in the winter!! If lucky enough & car is still running, when you go to get in, the engine shuts off when you unlock the doors.

3. Once the 2 year free trial is up I will not renew it and just get a new car that actually let's you start it remotely with the key!!!! Not pay an u godly amount for a POS app that won't work half the time! Definitely made me want a different brand car!!!!I do love that I can start my car from any distance with the app, although 90% of the time the app doesn't even work.

4. The vehicle finder won't even work when your over a mile from your vehicle, so what's the point in having a vehicle finder feature when it.only shows you a map location which wouldn't specifically pin point your car in a parking lot????Terrible app, can't control the remote climate temperature.

5. EDIT: Since the last update the Remote Start has been working flawlessly - along with the rest of the app features.

6. It's very annoying when you live in a cold or snowy area and need to have a functional remote start.Remote start not reliable.

7. My previous vehicle was a Ford Explorer, which I loved and had remote start on the keyfob.

8. Mitsubishi forces you into using the app for the remote start feature.

9. That will be a huge win! They've got some bugs to work out, but it's a start.Almost a year in and I still can't justify the price of the app once the free trial ends.

10. Also I think it's a little stupid that a customer purchases a car with remote start, just to find out it expires and you have to pay again after three years.

11. I've had my car for about 2 months now and the remote start only worked 2 times out of maybe 20 attempts (I've basically given up at this point).Terrible app.

1. Fix My Mitsubishi Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Mitsubishi Connect: Restarting the app will resolve most errors.
2. Update the My Mitsubishi Connect App. Here is how:
   1. On Android goto PlayStore » Search for "My Mitsubishi Connect" » Open My Mitsubishi Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Mitsubishi Connect » click "UPDATE".
3. Clear My Mitsubishi Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from My Mitsubishi Connect servers.
   1. On Android, goto Settings » Apps » Select "My Mitsubishi Connect" » click Storage » click "Clear Cache".
4. Check My Mitsubishi Connect app permissions. If any of these permissions required to use your device's features are disenabled, My Mitsubishi Connect might not work.
5. Uninstall and reinstall My Mitsubishi Connect. If nothing else has worked, completely uninstall My Mitsubishi Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Mitsubishi Connect not working

2. Fix My Mitsubishi Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Mitsubishi Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Mitsubishi Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Mitsubishi Connect may not be able to connect to the Internet when running in the background.