Published by Intelligent Earnings Sdn Bhd

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Muslim Go Customer Insights

1. besides, i think it was supposed to only show prayer times, the direction of the qiblat and lets you read the quran, but it sends me news i don't even ewnt to read.Overall, the apps is good.

2. I have to uninstall,sorry.I like this apps cuz it's easy to use and more knowledge I can get here but it frequently ask me to update, it's kinda frustrating cuz my phone storage can't support it.

3. It would be nice if the developer were able to add some Widgets for the home screen especially for prayer times.I have uninstalled Muslim Pro few months ago and I've been looking for a suitable app to replace it.

4. Wassalam.Great Apps... But application keep shutting down itself the moment it starts to open at home menu... Great athans included.

5. Also, can we have an option where we can choose a simple default sound as notification for prayer times? It would be awkward (and feeling guilty) to hear adhan when we re in the toilet or in the middle of meetings.

6. Perhaps this apps doesn't too frequently ask users to update! Thank you.

7. And please some of the postings are not suitable for the apps..we need a dua section tooAssalamualaikum.

8. For qiblat finder, put indicator if the phone is correctly pointed to qiblat; for example got green light when it is correctly pointed to qiblat.

9. Will reinstall once the apps has been fixed and stabilized again.

10. Thank you.it definitely doesn't point to the qiblat and gives me useless notifications.

11. Once it was 2 hours late! It defeat my main purpose of having this apps.

Steps to Troubleshoot & Fix Muslim Go Issues

1. Fix Muslim Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Muslim Go: Restarting the app will resolve most errors.
  2. Update the Muslim Go App. Here is how:
    1. On Android goto PlayStore » Search for "Muslim Go" » Open Muslim Go - Solat, Al-Quran » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Muslim Go » click "UPDATE".
  3. Clear Muslim Go - Solat, Al-Quran app cache: Clearing cached data will force your app to retrieve the latest data directly from Muslim Go servers.
    1. On Android, goto Settings » Apps » Select "Muslim Go - Solat, Al-Quran" » click Storage » click "Clear Cache".
  4. Check Muslim Go app permissions. If any of these permissions required to use your device's features are disenabled, Muslim Go might not work.
  5. Uninstall and reinstall Muslim Go. If nothing else has worked, completely uninstall Muslim Go then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Muslim Go not working


2. Fix Muslim Go Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Muslim Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Muslim Go not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Muslim Go may not be able to connect to the Internet when running in the background.

Reported Issues