Contact Actif Solat Customer Service

Why should I report an Issue with Actif Solat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Abu Bakar Hj Hasan to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very sad because its one of the best app for reminder of when to azanThe audio won't come out anymore, very sad...I've tried to uninstall it and then install it back still won't work...hope the developer can improve this...too much button to view... cause lagging to the phone.. hope u will be make easiers like other app time shalat and not to be complicated.. but also smart app and colurfull.. well doneI find difficulty to change, the round clock dial number, as per tawaf movements.

2. i wonder if the admin@developer of this apps would knowledge of what I meant btw...thanks for the useful apps sometimes qibkat direction are not accurate I've always ENABLE my phone GPSThere is no audio after a period of time.

3. The time shown always the opposite.Is there a bug in the app? When I click the icons it goes to "Display to Other Apps".

4. Jazakumullahu khairan kathiraVery good tools.. however the setting for auto silent does not work.

5. Even when I went overseas, the location is not updated.great & useful apps for muslim prayers.

6. Appreciate if can fix the bugThe apps does not update its location frequently on its widget.

7. Actif Solat V2.1.61. I have been using this apps more than 3 years.

8. Thank you for your awesome apps.Everything is good.

9. It will be so nice of you if you can add another feature on set the alarm clock sound instead of media sound as default sound for this app notification.

10. The only issue are some few ads are not related@relevant to establish by this apps.

11. Having tough time to check on the solat time.

1. Fix Actif Solat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Actif Solat: Restarting the app will resolve most errors.
2. Update the Actif Solat App. Here is how:
   1. On Android goto PlayStore » Search for "Actif Solat" » Open Actif Solat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Actif Solat » click "UPDATE".
3. Clear Actif Solat app cache: Clearing cached data will force your app to retrieve the latest data directly from Actif Solat servers.
   1. On Android, goto Settings » Apps » Select "Actif Solat" » click Storage » click "Clear Cache".
4. Check Actif Solat app permissions. If any of these permissions required to use your device's features are disenabled, Actif Solat might not work.
5. Uninstall and reinstall Actif Solat. If nothing else has worked, completely uninstall Actif Solat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Actif Solat not working

2. Fix Actif Solat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Actif Solat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Actif Solat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Actif Solat may not be able to connect to the Internet when running in the background.