Contact Instacart Customer Service

Why should I report an Issue with Instacart: Get Food Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Instacart to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Let Instacart connect you to your favorite food & drink spots, local grocery store or chain and get your goods in no time.

2. Enjoy getting safe, contactless food delivery, including all of your grocery needs like your favorite healthy food, snacks, and essentials.

3. Plus, enjoy $0 delivery fee (service fees apply) on your first three grocery orders within 14 days of the first order. Additional terms apply!

4. Make your grocery orders online, pick up at your local store, and skip the delivery fee.

5. Get food delivery and grocery orders delivered directly to your door in as fast as 30 minutes.

6. Instacart helps bring you fresh products, savory snacks, cold beverages, and everything you need to complete your grocery shopping.

7. Just imagine what you can do with on-demand grocery delivery through Instacart!

8. Order food from fresh markets, drinks, and other household items online and get same-day delivery across the US. Prefer pick up?

9. Browse, shop, and eat with convenient grocery delivery in just a few taps!

10. With Instacart, you get the best of grocery and food technology services all in one easy to use app.

11. From getting deliveries in as fast as 30-minutes to grocery coupons to help you save – Instacart has it all.

1. Substitutions of my first choice of items have been wisely selected, and delivery has always been on time.Overall, Instacart makes it simple to shop online and have your items delivered to your home.

2. All the items says in stock then you get multiple texts saying it's notI've used Instacart periodically to buy groceries over the last couple of years.

3. So if you order $100 dollars of groceries you are paying several dollars extra, on top of your monthly subscription fee.I've loved using this service and have mostly had good experiences.

4. It's a good way to get exercise because I now have to find time to walk to the store in 90 degree heat to get all the items I'm missing.

5. All in all, not terrible.When items don't show up they refund the price but not the additional taxes, tip, and service fees you paid for the items.

6. The only dislike I have is the prices on Instacart is a couple of dollars more compared to going to the particular store.

7. Search delivers bad results: e.g., searching "toilet paper" gives me paper towels & paper plates, or searching a specific brand will put a competitor as the top result if they paid for an ad.

8. They also keep in contact when shopping for items on the list and if any changes need to be made.

9. Additionally they claim free benefits for a subscription but then charge a service fee for every order placed.

10. Instacart will do whatever they can to correct this if you let them know when you rate your order.

11. For example, searching for "paper towel" brings up all sorts of gardening equipment and hamburger helper for some odd reason.

1. Fix Instacart Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Instacart: Restarting the app will resolve most errors.
2. Update the Instacart App. Here is how:
   1. On Android goto PlayStore » Search for "Instacart" » Open Instacart: Get Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Instacart » click "UPDATE".
3. Clear Instacart: Get Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Instacart servers.
   1. On Android, goto Settings » Apps » Select "Instacart: Get Food Delivery" » click Storage » click "Clear Cache".
4. Check Instacart app permissions. If any of these permissions required to use your device's features are disenabled, Instacart might not work.
5. Uninstall and reinstall Instacart. If nothing else has worked, completely uninstall Instacart then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Instacart not working

2. Fix Instacart Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Instacart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Instacart not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Instacart may not be able to connect to the Internet when running in the background.