Contact Inkitt Writing Customer Service

Why should I report an Issue with Inkitt Writing: Tell The Story?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Free Novels Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Overall a good app, just not finished, and needs more work.The app works great! The introduction page helps me come up with ideas for stories and it runs smoothly! One problem is that I have bad eyesight, and the black text on white hurts my eyes, so could you please add an option where you can change it to white text on black? That would help a lot! Other than that, the app is amazing for being early access.Ive only had the app for a few hours now .

2. I tried to transfer over a story and edit it but whenever I tried to select a certain amount of text the screen jumps all over the place and I cannot simply just highlight something to italicize or bold it.

3. Weird , but atleast i dont lose it !The app has been great until the other day when in the middle of writing, all of my submitted and saved content disappeared.

4. Whenever I try to edit text, (like having a blue rectangular shape outline a sentence.) It glitches out the draft and selects all the text instead.

5. Whenever I place a bold font or italic font onto a draft, it would sometimes pick out the other thing and screws up the whole paragraph.

6. Edit: Another thing, it would be great if you could change text alignment.Good, but definitely room for improvement.

7. Other than this being, obviously, infuriating it makes the app very unusable for people as I have no interest in constantly rewriting.Hi, the app is good and i like it.

8. Sample when I move the left/right cursor of the selected/highlighted word, it seems to move a paragraph prior to the word.

9. It's a good app, it was my first choice when I decided I was going to move from Wattpad.

10. I long-pressed a word and dragged cursor a few characters before it but then it seems to move further away.

11. Although it does offer more options than Wattpad, like secondary themes and such, and the fact that it's ad free, it could still use improvements on that part.

1. Fix Inkitt Writing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Inkitt Writing: Restarting the app will resolve most errors.
2. Update the Inkitt Writing App. Here is how:
   1. On Android goto PlayStore » Search for "Inkitt Writing" » Open Inkitt Writing: Tell The Story » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Inkitt Writing » click "UPDATE".
3. Clear Inkitt Writing: Tell The Story app cache: Clearing cached data will force your app to retrieve the latest data directly from Inkitt Writing servers.
   1. On Android, goto Settings » Apps » Select "Inkitt Writing: Tell The Story" » click Storage » click "Clear Cache".
4. Check Inkitt Writing app permissions. If any of these permissions required to use your device's features are disenabled, Inkitt Writing might not work.
5. Uninstall and reinstall Inkitt Writing. If nothing else has worked, completely uninstall Inkitt Writing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Inkitt Writing not working

2. Fix Inkitt Writing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Inkitt Writing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Inkitt Writing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Inkitt Writing may not be able to connect to the Internet when running in the background.