Published by Reader Maker on Sep 5, 2024

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Why should I report an Issue with NovelCat - Reading & Writing?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Reader Maker to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NovelCat - Reading & Writing image 1 contact NovelCat - Reading & Writing image 2

NovelCat Customer Insights

1. I would give more stars for the amazing stories, but the headache I have from reading is preventing me from doing so.I had only downloaded this for one story that i had started to read on a Facebook add.... the story was filled with mistakes in spelling and there was no true ending.

2. However if that's an issue for you and you cant read past errors then this app isn't for you.The book in reading, despite the grammatical errors and occasional double spaces, is actually pretty good and I'm on chapter 16...and wham, out of the blue comes the part where you're expected to pay.

3. Thankfully I started reading the reviews, they have helped me decide to uninstall and search for an actual FREE E reader.Some of these stories are really good.

4. At that point the story got even worse, they edited the first part (the free part) fairly well, then the further you get, the less editing.

5. So i can easily proof read and adjust my sentence structures and errors and paste it after its all written out... it take way too much time using the keypad on the screen.

6. So I'm just going to just work elsewhere.Good stories but lots of gramtical errors and often wrong words or names in place.

7. $1 MAYBE.The 1 story I'm reading has been really good so far.

8. It also takes a long time for them to release new characters and I don't like waiting long if I'm playing so much.I like the Novel that I am reading and am very close to the conclusion.

9. You can by 2100 coins for 4.99. That's about 16 "chapters" there are like 75 chapters in this story.

10. It was as if they just stopped writing and never went back to finish it.The novel I'm reading is interesting, it has some grammar mistakes but I can ignore that.

11. They constantly get the pronouns and character names wrong which makes the story much more confusing.

Steps to Troubleshoot & Fix NovelCat Issues

1. Fix NovelCat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NovelCat: Restarting the app will resolve most errors.
  2. Update the NovelCat App. Here is how:
    1. On Android goto PlayStore » Search for "NovelCat" » Open NovelCat - Reading & Writing » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NovelCat » click "UPDATE".
  3. Clear NovelCat - Reading & Writing app cache: Clearing cached data will force your app to retrieve the latest data directly from NovelCat servers.
    1. On Android, goto Settings » Apps » Select "NovelCat - Reading & Writing" » click Storage » click "Clear Cache".
  4. Check NovelCat app permissions. If any of these permissions required to use your device's features are disenabled, NovelCat might not work.
  5. Uninstall and reinstall NovelCat. If nothing else has worked, completely uninstall NovelCat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NovelCat not working


2. Fix NovelCat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NovelCat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NovelCat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NovelCat may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dear NovelCat App Support,

    I am writing to request the deletion of my account on NovelCat, as I have decided to discontinue my association with the platform as a signed writer. I kindly request that all personal information and associated data be permanently removed from your records.

    Below, I have provided the necessary details associated with my NovelCat account:

    Username: javytaxime
    Email Address: javiera_56@redacted

    I understand that the deletion process may take some time, and I request that you promptly initiate the necessary steps to remove all my personal information and any content associated with my account from NovelCat's servers and databases.

    Additionally, I would appreciate it if you could confirm the deletion of my account and provide a timeline for the completion of this request. Please send any relevant communication regarding this matter to the email address or phone number provided above.

    I would like to take this opportunity to express my gratitude for the services provided by NovelCat. While I have decided to move on, I value the experiences and opportunities I have had on the platform.

    Thank you for your attention to this matter. I look forward to receiving confirmation of my account deletion in due course.

    Sincerely,

    Javiera Hidalgo

    — by Javiera Hidalgo 1 year ago

  • Dear NovelCat App Support,

    I am writing to request the deletion of my account on NovelCat, as I have decided to discontinue my association with the platform as a signed writer. I kindly request that all personal information and associated data be permanently removed from your records.

    Below, I have provided the necessary details associated with my NovelCat account:

    Username: javytaxime
    Email Address: javiera_56@redacted

    I understand that the deletion process may take some time, and I request that you promptly initiate the necessary steps to remove all my personal information and any content associated with my account from NovelCat's servers and databases.

    Additionally, I would appreciate it if you could confirm the deletion of my account and provide a timeline for the completion of this request. Please send any relevant communication regarding this matter to the email address or phone number provided above.

    I would like to take this opportunity to express my gratitude for the services provided by NovelCat. While I have decided to move on, I value the experiences and opportunities I have had on the platform.

    Thank you for your attention to this matter. I look forward to receiving confirmation of my account deletion in due course.

    Sincerely,

    [Your Name]

    — by Javiera Hidalgo 1 year ago

  • Delete my account

    — by Natasha Chama 1 year ago

  • Hi,

    I would like to delete my account and data in NovelCat permanently. I had already attempted to delete it earlier, but it still comes up on Google.
    I have been inactive for almost 2 yrs now and my data still shows up on Google.

    The penalty for denying my request is 4% of annual turnover.

    Please delete my account and all my data as soon as possible.

    Thank you.

    Regards,

    Roslin Rejee

    roslinrejee88@redacted

    — by Roslin 1 year ago

  • I would like to delete my account permanently. I have already attempted to delete my account via the app but it still comes up on Google. please permanently delete the account

    — by Zuraida Smit 1 year ago

  • I want to Delete my account

    — by Sharon Sekyere 1 year ago

  • The Novel Channelling on Novelcat is plgiarized word by word from my novel Magneta on Wattpad. This is a blatant violation of my hardwork and Novelcat allowing it be published on Novelcat without my consent, credit and knowledge. Therefore I ask you to remove it from your app.

    My original work can be seen on Wattpad: https://www.wattpad.com/story/257668019-magneta

    Protected under Wattpad user licence

    And the copied work can be seen on Novelcat by Jollibee

    https://m.novel-cat.com/bookDetail/12770075643/about/liked/Channeling

    Immediately look into this as soon as possible and take it down off your app. Because this is totally unacceptable.

    — by Syed Farajuddin 2 years ago

  • I would like my account to be deleted under GDPR law. The penalty for denying my request is 4% of annual turnover

    — by Carla 2 years ago

  • Hello, I would like to cancel and delete my stories/ data and account in NovelCat. It is because I can't change my pen name and I can't fix or delete my stories using this site. My ID on NovelCat is 3561528 and email is hillsmarc93@redacted. 4% of annual turnover under GDPR will be the penalty for non-compliance. Thank you very much.

    — by HILDRA BINTI MARCUSALIN 2 years ago

  • I request to delete my account. I do not wish to use it anylonger

    — by ruomanuchi 3 years ago

  • INACTIVE FOR 2 YEARS PLEASE DELETE AS SOON AS POSSIBLE THANKS

    — by Abegail Santillan 3 years ago

  • Their customer service and their editor is not replying to me. I wanted yo cancel my contract due to cyst in my hand. but in return their editor spam me to pay money instead of cooperation

    — by kitty 3 years ago

  • Did I just get scammed?😥

    — by Myka 3 years ago

  • How can I get a refund? I wanted to purchase a coin but the processing is taking so long. 2hrs had passed already and yet i wasn't able to get through the process yet. The internet connection is not the problem tho because our internet speed is 200mbs

    — by Myka 3 years ago

  • Dear Sir/ Madam,

    This is to inform you that I have received a notice from "247novel.com on Thursday which is trying to retrieve USD 49.95 from my credit card account 5274 18×× ×××× 7757.


    It looks suspicious to me as I had already unsubscribe NovelCat last year and I am not using it anymore too. But still now you are trying to change in my credit card account to collect for the year subscribe I supposed?!

    Indeed, I received this below text message from my bank company.


    "Transaction USD 49.95 was declined on your card ending 7757 at 247novel.com 186684 on 2021-06-17. Email us on cards.fraud@redacted if unknown".

    Kindly do needful, awaiting a positive respond from you.


    Mr. MAHMAUD M. Ibn

    — by Mahmaud Ib 3 years ago

  • I want to delete my novelcat account

    — by Iqra Mattoo 3 years ago

  • I was reading "Her Eternal Mr. Right. Where is the rest of the story?

    — by Sandy Stewart 3 years ago

  • I lost my phone which I used when opening my novel cat account, so I would like to continue reading with the same account as I had read many books, I really don't want to start all over again.

    — by Maseeiso Hlongwane 3 years ago

  • my ID : 3037064 . Its not letting me login . Says service in error. I tried deleting history and clearing cache . I have got around 6000 vouchers in that .

    — by sikha 3 years ago