Contact Satellite AR Customer Service

Why should I report an Issue with Satellite AR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Analytical Graphics, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please fix this.I used to love the way this app was laid out before and how it looked when loading the satellites with the names flashing up like a boot loading sequence, that was untill the latest update, now I'm considering getting rid of it because it just doesn't look and feel the same and the colours just don't do it for me.. it looked almost tactical before now looks like a kids toy.. The previous was far better..This app used to work right.

2. But the last couple of visits, on my phone, the font has become so tiny I can't read the choices to pick what satellites I want to look for, making it a bit useless now :(I had this app couple of years ago and it was pretty fascinating fun to use and easy to navigate.

3. Very sad because there is no usable replacement for it.I use to love this app, when I was in the outback with great star viewing I could pick out satellites easy.

4. I like the idea of being able to point and identify something i see passing overhead but this program doesnt work well enough to make it worth using.

5. If there is no desire, time or money to provide a decent, usable app, withdraw it to save yourselves and users the misery.Back in the day when I had a Samsung Galaxy Y, it worked flawlessly.

6. How about telling us info about the next overhead pass? Inclination, where it'll appear, how long it'll be visible for? Nope, you get a buggy, bloated, "pretty" UI instead.

7. The list of items is tiny and unreadable on multiple devices even on 7" screens: This kind of build and deploy error is totally inexcusable.

8. I'm giving this 2 stars to say "thanks" for how well this app served me in the past, but it's been de- installed now.This used to be THE go to program for pointing my portable satellite.

9. It loads but I can't tap on a satellite to get the info menu or orbit view or anything else.

10. I would stand outside for 2 or 3 minutes shaking the phone gently (as it requests) only to never have it actually find my location.

11. It does not find DirecTV satellites anymore and that was my only use for it.

1. Fix Satellite AR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Satellite AR: Restarting the app will resolve most errors.
2. Update the Satellite AR App. Here is how:
   1. On Android goto PlayStore » Search for "Satellite AR" » Open Satellite AR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Satellite AR » click "UPDATE".
3. Clear Satellite AR app cache: Clearing cached data will force your app to retrieve the latest data directly from Satellite AR servers.
   1. On Android, goto Settings » Apps » Select "Satellite AR" » click Storage » click "Clear Cache".
4. Check Satellite AR app permissions. If any of these permissions required to use your device's features are disenabled, Satellite AR might not work.
5. Uninstall and reinstall Satellite AR. If nothing else has worked, completely uninstall Satellite AR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Satellite AR not working

2. Fix Satellite AR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Satellite AR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Satellite AR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Satellite AR may not be able to connect to the Internet when running in the background.