Contact EGW Writings 2 Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of EGW Writings 2.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I like to color code my topics, and once in awhile, I would like to change a choice to a more appropriate choice.A great app for personal study! I just wish the search functions weren't so specific and would be able to find something when you can't quite remember the wording used.

2. It also needs some improvement on how to access the audio functions, both to start listening and to be able to skip ahead or skip back 10 or 15 seconds during playback or to be able to slide to a specific spot in the track.

3. The only thing that bothers me is when I want to highlight a section the small utility that slides over with the highlighting, bookmark, etc.

4. This newest app version is way better for this purpose! When you close the app, you no longer lose your place, because, when you go to your listening history and select a book, it will resume playing wherever you left off.

5. It has a great number of options for highlighting, note taking, referencing, search...I have hardly scratched the surface.

6. The only drawback I have discovered is there is no way that I found so far to bookmark the audio books to go back later and continue listening where I left off.

7. Having all the writings, options for adjusting the way it looks, history to keep your place, audio options, etc.

8. I place a bookmark, so I can pick up where I left off, only to find it missing next time I read.

9. Also, it has been crashing a lot lately and the last two items available in the library refuse to download.I love this app as a resource! However, I have to give it 3 stars because of some HUGE bug issues that NEED to be fixed.

10. When I reopen the app it wants to start at the beginning of the chapterIt's a good app if only the screen stays open while I'm reading.

11. When I highlight or note something on my phone app, it does not save it to the computer version even though I am logged in with the same account.

1. Fix EGW Writings 2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EGW Writings 2: Restarting the app will resolve most errors.
2. Update the EGW Writings 2 App. Here is how:
   1. On Android goto PlayStore » Search for "EGW Writings 2" » Open EGW Writings 2 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EGW Writings 2 » click "UPDATE".
3. Clear EGW Writings 2 app cache: Clearing cached data will force your app to retrieve the latest data directly from EGW Writings 2 servers.
   1. On Android, goto Settings » Apps » Select "EGW Writings 2" » click Storage » click "Clear Cache".
4. Check EGW Writings 2 app permissions. If any of these permissions required to use your device's features are disenabled, EGW Writings 2 might not work.
5. Uninstall and reinstall EGW Writings 2. If nothing else has worked, completely uninstall EGW Writings 2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EGW Writings 2 not working

2. Fix EGW Writings 2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EGW Writings 2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EGW Writings 2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EGW Writings 2 may not be able to connect to the Internet when running in the background.