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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with ZeRound2?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Very disappointed!In this day in time I find it infuriating that the developer and watch makers have not figured out how or why it will not stay connected to a phone via bluetooth..... notifications on the watch doesn't clear notifications on the phone.... and if I'm talking on the phone why does the watch need to continue to be on while talking with the phone... there's absolutely no security built into the app or the watch.... I could go on but judging by the other numerous reviews... its pointless.... noone is listeningThe good: app makes almost everything he says he does, is very fluid and easy to use with some practice.

2. (I'm in Detroit.) it will not sync with my email or calendar and every morning when I try to check my sleep patterns it tells me the watch is disconnected.Been using it for two days and this app crashes every time I'm trying to change settings on the watch.

3. Overall little disappointed of the app.The problem with this app, and the watch itself is that it cant access anything other than my contacts, calls, and notifications.

4. which means the watch disconnects from the phone which kind of defeats the purpose of a smart watch.

5. The alarm works, which is handy, but I can't listen to music, I can't control my camera, and when I go into the camera app on the watch, it just made the volume go up, which IS BROKEN.

6. this watch is definitely going back.the app doesn't seem to want to stay connected.

7. But if i delay to open the notifications, app send me several repeats until fill the watch memory.

8. Can't have hands free work in my car unless I turn off Bluetooth on the watch.

9. It doesn't have a setting where the watch doesn't turn on when I move my wrist.

10. The bad: At least for me, is that i merged all reminders and goals to Google Calendar with Stock Android Ze app doesn't send me notifications i copied all to Google Keep app, is ok.

11. Phone calls want to always go to the watch.

Steps to Troubleshoot & Fix ZeRound2 Issues

1. Fix ZeRound2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ZeRound2: Restarting the app will resolve most errors.
  2. Update the ZeRound2 App. Here is how:
    1. On Android goto PlayStore » Search for "ZeRound2" » Open ZeRound2 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ZeRound2 » click "UPDATE".
  3. Clear ZeRound2 app cache: Clearing cached data will force your app to retrieve the latest data directly from ZeRound2 servers.
    1. On Android, goto Settings » Apps » Select "ZeRound2" » click Storage » click "Clear Cache".
  4. Check ZeRound2 app permissions. If any of these permissions required to use your device's features are disenabled, ZeRound2 might not work.
  5. Uninstall and reinstall ZeRound2. If nothing else has worked, completely uninstall ZeRound2 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ZeRound2 not working


2. Fix ZeRound2 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ZeRound2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ZeRound2 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ZeRound2 may not be able to connect to the Internet when running in the background.

Reported Issues

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