Contact solarmanPro Customer Service

Why should I report an Issue with solarmanPro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of IGEN Tech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please guide for resolution.Who ever decide to upgrade to this new app from solarmanpro, doesn't know his consumer.

2. I am an end user for inverter Inverex Nitorx, registered the login today through SolarmanPro App.

3. It's reject my login details, you doesn't want to recover my logins.

4. Where's it please?Connected as per how the old version let me and i cannot for life of me get my system to show on the new version... please fix thisNeeds to be improved.

5. I hv no other issues.since upgrade can no longer see power producedApp is very clunky.

6. This upgrade is really nonsense.I have updated from 3.0.8 and see no Local Mode.

7. Everything was followed as per step by step & login was created .

8. Upon signing in, I am getting this error , have reset password 2 times but still getting the same error .

9. This upgrade is nonsense.

10. You can't view batteries and simulated charging at delayed run time.

11. I can see the generated power on my phone but not the consumption and that of the grid.

1. Fix solarmanPro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart solarmanPro: Restarting the app will resolve most errors.
2. Update the solarmanPro App. Here is how:
   1. On Android goto PlayStore » Search for "solarmanPro" » Open solarmanPro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for solarmanPro » click "UPDATE".
3. Clear solarmanPro app cache: Clearing cached data will force your app to retrieve the latest data directly from solarmanPro servers.
   1. On Android, goto Settings » Apps » Select "solarmanPro" » click Storage » click "Clear Cache".
4. Check solarmanPro app permissions. If any of these permissions required to use your device's features are disenabled, solarmanPro might not work.
5. Uninstall and reinstall solarmanPro. If nothing else has worked, completely uninstall solarmanPro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing solarmanPro not working

2. Fix solarmanPro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make solarmanPro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to solarmanPro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, solarmanPro may not be able to connect to the Internet when running in the background.