Contact Vibe Credit Union Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. I place the check on a black background and end up doing a manual override to accept picture, as the app wants a darker background.I was satisfied with the app because it provided me with the basic banking functions I wanted from a banking app, and I was able to access money manegement.

2. I have a check deposit feature with another banking institution and it is very easy to use.

3. It does a poor job even reading the checks as Ive had to retry multiple times PER CHECK and it still reads $0.

4. Now its never up to date.Depositing a check always seems like a major undertaking.

5. Also with repeating transfers you should be able to select a day, not just a date.Depositing checks on this is a huge hassle.

6. However, I got logged out for inactivity while I was setting up multiple repeating savings transfers, that is activity!! It took me an hour to set up my goals.

7. Finally get it to take I pic and then it shows front of cec, is this ok!, The does same with back if check.

8. I'm in my 20s and it's way easier to use their atm than this app.The check deposit feature is terrible.

9. This app say, put check closer, put it farther away, out it closer, cannot take picture.

10. However since the last update, whenever I log in, it logs me out saying that my session "timed out," and when I log back in the app stops working and im prompted to close it.

11. This event was finally successful, but usually end up driving the check to a branch.

1. Fix Vibe Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vibe Credit Union: Restarting the app will resolve most errors.
2. Update the Vibe Credit Union App. Here is how:
   1. On Android goto PlayStore » Search for "Vibe Credit Union" » Open Vibe Credit Union » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vibe Credit Union » click "UPDATE".
3. Clear Vibe Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Vibe Credit Union servers.
   1. On Android, goto Settings » Apps » Select "Vibe Credit Union" » click Storage » click "Clear Cache".
4. Check Vibe Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Vibe Credit Union might not work.
5. Uninstall and reinstall Vibe Credit Union. If nothing else has worked, completely uninstall Vibe Credit Union then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vibe Credit Union not working

2. Fix Vibe Credit Union Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vibe Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vibe Credit Union not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vibe Credit Union may not be able to connect to the Internet when running in the background.