Contact Blossom Customer Service

Why should I report an Issue with Blossom - Smart Watering?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iConservo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. One time it disconnected and never let me know and my lawn wasn't even watered for over a month! Wifi puck is 7 ft from device, constantly loses connection.

2. Had the choice of standing outside in the heat waiting for 30 minutes after driving home in traffic for an hour (or sit in my car), or walk thru the sprinklers in my work clothes (I work in an office).

3. Then, when connecting or reconnecting your device, there is a little tiny option at the bottom of the screen that says "Connect Legacy Blossom device".

4. The scheduler would be awesome if it worked - the issue i have, there is no symmetry between individual zone time setting and schedule setting, even when their zones even have the same configuration.

5. Have to unplug it weekly :(It appears this app has been replaced by "Gro Connect" by Scotts, and the new app was not communicated to users.. Download the nee app and log in using these credentials.

6. Was stuck outside after coming home from work today and couldn't get the app to connect and turn off the sprinklers.

7. Emailed the developer email listed for the app requesting a feature and it was returned with a note that it was marked as spam.

8. We had a couple of days of significant rain, yet the controller wanted to run the same program for warm, sunny days.

9. First of - no reason why my 'create login' didn't work.

10. When I downloaded the app it and I wanted to alter the location settings, it said it may not be compatible with my phone because it's an older version and to contact the company.

11. I guess I will be looking at the RACHIO system in the near future.I wonder if they have ever tried to use their app and cloud services? It waters when it rains.

1. Fix Blossom Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Blossom: Restarting the app will resolve most errors.
2. Update the Blossom App. Here is how:
   1. On Android goto PlayStore » Search for "Blossom" » Open Blossom - Smart Watering » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blossom » click "UPDATE".
3. Clear Blossom - Smart Watering app cache: Clearing cached data will force your app to retrieve the latest data directly from Blossom servers.
   1. On Android, goto Settings » Apps » Select "Blossom - Smart Watering" » click Storage » click "Clear Cache".
4. Check Blossom app permissions. If any of these permissions required to use your device's features are disenabled, Blossom might not work.
5. Uninstall and reinstall Blossom. If nothing else has worked, completely uninstall Blossom then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Blossom not working

2. Fix Blossom Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Blossom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Blossom not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Blossom may not be able to connect to the Internet when running in the background.