Published by Ice Cold Apps on Oct 21, 2024

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Why should I report an Issue with Screenshot Easy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ice Cold Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Screenshot Easy

1. Use the easiest screenshot app to not only take snapshots but also view, edit or share them directly. ★Featuring screen recording using the screen record functionality!

2. Capture full screen scroll pages, with the scrolling screenshot functionality.

3. Use the subfolders option to categorize your screen captures to, for example, prevent Instagram screenshots mixing with Facebook captures.

4. The screen recorder allows you to capture a video which you can easily share with your friends.

5. Screenshot Easy lets you take screenshots on your tablet, phone or other Android device the easy way!

6. Website screenshot captures a full size web page in high quality.

7. This way you can create separate folders for your favorite app, site or game video and don't need to use a file manager.

8. For questions, comments or feature requests just contact us!

9. Some devices are not able to capture secure pages like banking apps or Youtube protected content.

Screenshot Easy Customer Insights

1. Also has options to start on boot, screenshot on shake, screenshot button overlayed on screen, and screenshot on power plug/unplug.So like this is NOT easy 🤷 ♀️ I spent the last half hour trying to do a scrolling screenshot to no avail.

2. This is truly easy! Installed this, started it, picked "screenshot" out of the notifications... it waited a moment for the notifications to get out of the way and *camera noise and screen flash* it went to file browser so i could see the screenshot it just took.

3. Other than that, this is the best app for editing screenshots.Works perfectly! I've always had trouble with the screenshot button combo on every phone I've owned.

4. it actually makes Screenshots Easy - Really Easy.a good solution for my pixel 3XL Android phone, which doesn't have a native scroll capture.

5. a few shortcomings: requires editing at the end;; for long pages, The captured image cannot be magnified much; requires extra actions to start an in particular to stop it, otherwise it's logo lingers around after the captures over.Original review: It works best for me to activate it from notifications.

6. Will update after more use.3/17/20 On an Android, the app settings change after I lock the icon on the screen & even screenshots for no reason, so I wonder if malware has compromised this app on this device? I will uninstall/reinstall.

7. The screenshot even stays clear after it's been cropped - I've had problems with other, similar apps not being able to do this.

8. UPDATE: After writing the original, I tried to screenshot a photo that I have opened within a post.

9. 3-Trim and Merging features on the screen records are iffy but it is cool that you can even crop your recording.

10. This app makes it extremely easy to take screen shots, especially if you're creating a large number.

11. I'm also sure the other features work but there are zero resources to show me HOW! Even short text prompts would help - anything man! Utterly frustrated.

Steps to Troubleshoot & Fix Screenshot Easy Issues

1. Fix Screenshot Easy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Screenshot Easy: Restarting the app will resolve most errors.
  2. Update the Screenshot Easy App. Here is how:
    1. On Android goto PlayStore » Search for "Screenshot Easy" » Open Screenshot Easy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screenshot Easy » click "UPDATE".
  3. Clear Screenshot Easy app cache: Clearing cached data will force your app to retrieve the latest data directly from Screenshot Easy servers.
    1. On Android, goto Settings » Apps » Select "Screenshot Easy" » click Storage » click "Clear Cache".
  4. Check Screenshot Easy app permissions. If any of these permissions required to use your device's features are disenabled, Screenshot Easy might not work.
  5. Uninstall and reinstall Screenshot Easy. If nothing else has worked, completely uninstall Screenshot Easy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Screenshot Easy not working


2. Fix Screenshot Easy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Screenshot Easy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Screenshot Easy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Screenshot Easy may not be able to connect to the Internet when running in the background.

Reported Issues