Published by Ice Cold Apps

contact Ebook Converter Chat with our AI-based Ebook Converter Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Ebook Converter?



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Why chat with our AI Ebook Converter Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Ebook Converter.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Uninstalling.Years using it, now I am uninstalling, worked perfectly, now I can't save on my device and converted files are not being converted correctly, too bad, uninstalling until fixed.It converts my epub books to mobi books really well.

2. I would love to have the option of converting several books or creating a queue of files to be converted.The app is really good, converts the whole file and gives the option to email it so I can directly open it in my Kindle.

3. The ads are ok.It does a really good job and I've been using it to convert documents to mobi files so I can easily read them on my kindle.

4. This does not.... UninstalledThis is a very good app with a very high rate of successful convertions however i would like it to possess the ability to save documents on the phone unlike converted files being saved on the app.

5. Sorry do you mean clicking the save as batton when starting the convertion or after the convertion? Because when i click the save as batton before convertion its making me start the process afreshFinally a converter PDF / MOBI that add the correct title to mobi files.

6. Definitely 5 stars as the process is easy tooLove the convenience of using the app to convert files without having to use a laptop.

7. ............ .................. ....... ........ Edit 4/19/20 Dev has added opinion to pick file save location after the conversion again so now the files are easy to find.

8. Using it to convert large collection of epub books to mobi for kindle.

9. It was easy to select, convert, and save the files anywhere.

10. It's not really intuitive to use and you can't even select the location to save the files to anymore .

11. Then got message saying I've converted a lot of files and not watched an ad.

Steps to Troubleshoot & Fix Ebook Converter Issues

1. Fix Ebook Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ebook Converter: Restarting the app will resolve most errors.
  2. Update the Ebook Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Ebook Converter" » Open Ebook Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ebook Converter » click "UPDATE".
  3. Clear Ebook Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Ebook Converter servers.
    1. On Android, goto Settings » Apps » Select "Ebook Converter" » click Storage » click "Clear Cache".
  4. Check Ebook Converter app permissions. If any of these permissions required to use your device's features are disenabled, Ebook Converter might not work.
  5. Uninstall and reinstall Ebook Converter. If nothing else has worked, completely uninstall Ebook Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ebook Converter not working


2. Fix Ebook Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ebook Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ebook Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ebook Converter may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by christine

I want to cancel the subscription. Right now I am at my 1-week free trial but I did not like it so I want to cancel before the renewal