Contact Joe & Charlie Customer Service

Why should I report an Issue with Joe & Charlie - AA Big Book?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iByte Apps Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I've attended loads of Big Book studies, and while all of them were good, nothing compares to a Joe and Charlie Big Book study!! Not only do I love the studies, but this app is so comprehensive that it allowed me to eliminate two other apps from my homescreen!! Thank you so much for taking the time and effort that went into this app!! I love it!!!!😁😁😁😁Don't push me to rate an app I haven't experienced yet.

2. But it has the Big Book, the Joe and Charlie Workshop, lots of speaker shares and other resources that are good for recovery.Great content, but the adds are excessive and appear every time you navigate to a new window or audio file.

3. One place to saturate yourself in recovery thinking and start to heal.I'm a huge fan of A.A. it having saved my life and all, and i love the Big Book that contains the program of action.

4. Every AA needs this app.I use this to help turn my day around, when I feel like drinking, I listen while driving , it really helps me to personalize the big book and internalize the steps, I am grateful to have such a powerful toolThis is a great app.

5. It also does not save your place when switching to other apps, sometimes skips to the next chapter when partway through your current chapter, and has no bookmark option or way to know where you left off.

6. Major design flaw and disappointing, too, because it's supposed be a life saving recovery tool.

7. It's right here!I love this app other than it crashing constantly when you try to resume playing from where you left off or when you attempt to go to another section of the app from the one you are on.

8. Very disappointed...feel I wasted money.Indescribable resource for recovery.

9. You can't tell whether the app and description match, because the pop-up rating box prohibits access to the experience.

10. When you're home just "kickin" around you need to hear a solid message of recovery.

11. It has great resources for recovery.

1. Fix Joe & Charlie Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Joe & Charlie: Restarting the app will resolve most errors.
2. Update the Joe & Charlie App. Here is how:
   1. On Android goto PlayStore » Search for "Joe & Charlie" » Open Joe & Charlie - AA Big Book » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Joe & Charlie » click "UPDATE".
3. Clear Joe & Charlie - AA Big Book app cache: Clearing cached data will force your app to retrieve the latest data directly from Joe & Charlie servers.
   1. On Android, goto Settings » Apps » Select "Joe & Charlie - AA Big Book" » click Storage » click "Clear Cache".
4. Check Joe & Charlie app permissions. If any of these permissions required to use your device's features are disenabled, Joe & Charlie might not work.
5. Uninstall and reinstall Joe & Charlie. If nothing else has worked, completely uninstall Joe & Charlie then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Joe & Charlie not working

2. Fix Joe & Charlie Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Joe & Charlie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Joe & Charlie not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Joe & Charlie may not be able to connect to the Internet when running in the background.