Contact 12 Step Guide Customer Service

Why should I report an Issue with 12 Step Guide - AA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of iByte Apps Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Grateful Thanks! 🧡✌️🙏 Sober Date August 21st 2019I love this app, but the ads are just ridiculous!! You cant go to a different chapter/section/or anything without one popping up first! They are easily X'd out of though and you are able to experience great AA material for FREE on your phone, but it does get annoying.

2. I'm not sure what the upgrades provide.Hi my experience with this app is that it is easy to to understand it's not complicated, and it is spirit awakening.Very simple and has an easy description of what the steps are about.

3. I enjoy reading these as a quick reminder to start each day.I used to take pictures of the steps, traditions, promises, preamble.

4. In breaking down each step text should be taken from the Big Book first with your strength, hope, and experiences as optional additional links.

5. Great for newcomers, I use it as a quick & easy companion to the "Big Book" not too many adds.

6. Is it in the settings? I was able to start a meeting using the preamble and then the home group members showed up.

7. No "preaching" or "telling" just a nice guide through the steps & traditions.

8. While having my sobriety time and the useful links to many of the readings that help us go through one day at a time is good.

9. That have not been vastly changed through all 4 versions of the Big Book.Love that this app has all of the tools consolidated.

10. I'm sure there is a reason for this, but really miss the counter.There are a few sections that either aren't included or which I haven't found yet.

11. Update: Still a great sobriety tool, but since the update, I noticed that the sobriety counter and St.

1. Fix 12 Step Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 12 Step Guide: Restarting the app will resolve most errors.
2. Update the 12 Step Guide App. Here is how:
   1. On Android goto PlayStore » Search for "12 Step Guide" » Open 12 Step Guide - AA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 12 Step Guide » click "UPDATE".
3. Clear 12 Step Guide - AA app cache: Clearing cached data will force your app to retrieve the latest data directly from 12 Step Guide servers.
   1. On Android, goto Settings » Apps » Select "12 Step Guide - AA" » click Storage » click "Clear Cache".
4. Check 12 Step Guide app permissions. If any of these permissions required to use your device's features are disenabled, 12 Step Guide might not work.
5. Uninstall and reinstall 12 Step Guide. If nothing else has worked, completely uninstall 12 Step Guide then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 12 Step Guide not working

2. Fix 12 Step Guide Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 12 Step Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 12 Step Guide not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 12 Step Guide may not be able to connect to the Internet when running in the background.