Published by Dubai Municipality

Report an issue with Dubai 24/7.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Dubai 24/7?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dubai Municipality to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Dubai 24/7 Customer Insights

1. The first time i requested , The person called and took only half of furnitures and left the rest.

2. Why wait 3 working days if I cannot sleep from noise tonight?I had requested twice to remove my old furnitures.

3. I think paid by DUbai municipalityApp crashing when trying to add picture or take a photo....as of now, can't use it usefully.

4. App was working fine before 2021.Half the options don't work.

5. Resolution time for small issues just makes you not want to use it.

6. Even the catalogue is Horribly slow.

7. I dont know hoe these other people say very good.

8. None of the option work.

9. No button to apply request.

10. Only catalogue.

11. Useless.

Steps to Troubleshoot & Fix Dubai 24/7 Issues

1. Fix Dubai 24/7 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dubai 24/7: Restarting the app will resolve most errors.
  2. Update the Dubai 24/7 App. Here is how:
    1. On Android goto PlayStore » Search for "Dubai 24/7" » Open Dubai 24/7 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dubai 24/7 » click "UPDATE".
  3. Clear Dubai 24/7 app cache: Clearing cached data will force your app to retrieve the latest data directly from Dubai 24/7 servers.
    1. On Android, goto Settings » Apps » Select "Dubai 24/7" » click Storage » click "Clear Cache".
  4. Check Dubai 24/7 app permissions. If any of these permissions required to use your device's features are disenabled, Dubai 24/7 might not work.
  5. Uninstall and reinstall Dubai 24/7. If nothing else has worked, completely uninstall Dubai 24/7 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dubai 24/7 not working


2. Fix Dubai 24/7 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dubai 24/7 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dubai 24/7 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dubai 24/7 may not be able to connect to the Internet when running in the background.

Reported Issues