Published by i45 Ltd.

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Dialpad image 1 contact Dialpad image 2

About Dialpad

1. Starting from Android version 5. 0 (Lollipop) default behavior of Phone icon tap was changed to open resents/favorites list.

2. Dialpad add's another shortcut to your phone that opens the stock dial-pad directly.

Dialpad Customer Insights

1. That wasn't clear, and was a little confusing, but after pressing the phone button it was quite clear that it was functioning! Absolutely love it and wish Google and every other phone manufacturer could get it straight without third party apps like this, but since they can't, this app will be installed on every phone I have going forward!I was thrilled to find this because my stupid "free" tablet doesn't bring up a dial pad when I make or receive calls! However, my initial elation turned into disappointment because no matter what I tried, the app wouldn't open.

2. You'd have better luck sticking your head out the window and screaming at the top of your lungs for the person you want to call to hear you than this hideous thing of an app to work.I LOVE this app already bc it's a separate app but it opens to Nothing else but the keypad and alters the phone app button that you already have on your phone to open directly to the keypad, which I think is vital and should go back to being & remain the only feature of a phone button.Wow. What a quality app.

3. This device is a backup when I can't find my contract phone.This app is pre-installed on my Galaxy Samsung s10e it would be a great app if you could UPDATE THE APP!! When calls or texts are BLOCKED the should not show up as missed calls (the calls should not show up at all).

4. If you want to open the dialpad directly, install this app and replace your phone shortcut with it.Opened this app on my Note 8 and everything was the same, except the dialpad came up first - as I originally wanted.

5. Perfect! Fixed the phone button so it now goes directly to the dial pad instead of contacts or recent! Using a Pixel 2.

6. When you open your phone app, it normally goes to the favorites screen and opening the dialpad requires one more tap.

7. Do you just want to make a call? Do you hit the phone icon only to have to hit the dial pad icon.

8. You can still use your phone and contact app, but not the phone icon, replace it with this phone icon, now when you hit the icon the dialpad comes up, like it should..evertyhing else stays the same.

9. The PHONE should never have been changed to go anywhere other than the dial pad.

10. You must have a phone app already.

11. This app would be Great if you could fix the blocked calls part of app.I don't even want to give this app a star.

Steps to Troubleshoot & Fix Dialpad Issues

1. Fix Dialpad Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dialpad: Restarting the app will resolve most errors.
  2. Update the Dialpad App. Here is how:
    1. On Android goto PlayStore » Search for "Dialpad" » Open Dialpad » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dialpad » click "UPDATE".
  3. Clear Dialpad app cache: Clearing cached data will force your app to retrieve the latest data directly from Dialpad servers.
    1. On Android, goto Settings » Apps » Select "Dialpad" » click Storage » click "Clear Cache".
  4. Check Dialpad app permissions. If any of these permissions required to use your device's features are disenabled, Dialpad might not work.
  5. Uninstall and reinstall Dialpad. If nothing else has worked, completely uninstall Dialpad then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dialpad not working


2. Fix Dialpad Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dialpad be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dialpad not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dialpad may not be able to connect to the Internet when running in the background.

Reported Issues