Published by Ermolaenko Alex

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Why should I report an Issue with AliDiamonds - Diamond Painting?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ermolaenko Alex to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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AliDiamonds Customer Insights

1. Nice collection of images of paintings and links to resellers on AliExpressNice app.

2. Ii loved the animal category.Great app, the collection is great.

3. Its collection of images of different categories.

4. Fast and easy to use.

Steps to Troubleshoot & Fix AliDiamonds Issues

1. Fix AliDiamonds Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AliDiamonds: Restarting the app will resolve most errors.
  2. Update the AliDiamonds App. Here is how:
    1. On Android goto PlayStore » Search for "AliDiamonds" » Open AliDiamonds - Diamond Painting » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AliDiamonds » click "UPDATE".
  3. Clear AliDiamonds - Diamond Painting app cache: Clearing cached data will force your app to retrieve the latest data directly from AliDiamonds servers.
    1. On Android, goto Settings » Apps » Select "AliDiamonds - Diamond Painting" » click Storage » click "Clear Cache".
  4. Check AliDiamonds app permissions. If any of these permissions required to use your device's features are disenabled, AliDiamonds might not work.
  5. Uninstall and reinstall AliDiamonds. If nothing else has worked, completely uninstall AliDiamonds then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AliDiamonds not working


2. Fix AliDiamonds Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AliDiamonds be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AliDiamonds not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AliDiamonds may not be able to connect to the Internet when running in the background.

Reported Issues