Contact Houston Chronicle News Customer Service

Why should I report an Issue with Houston Chronicle News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hearst Newspapers - LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Smh, too old of a feature to not be implemented in any app, but especially where the whole point is to read textI live outside of Tex, so it's nice being able to get the local news.

2. Will you leave me alone now?Nothing has changed since I wrote this 1/24/21: Besides the poor editing exhibit extensively in Chronicle, the online experience makes it even more frustrating to read.

3. Please look at the BBC news app widgets for an idea.Overall a pleasant experience, but I would like to see the addition of a feature that would allow one to save articles for later reading.

4. I'd be down to pay the subscription if this app had a Widget feature so that I could read the stories from my home screen, instead of having to always search through my apps.

5. My personal user story that is cumbersome: when I am browsing Facebook and an Chronicle article shows up the page on the in Facebook browser is behind a paywall.

6. Totally need another option for local news in Houston.I am having the same experience as alot of the other reviewers.

7. There is also no easily accessible search feature on the HC app, so it is hard to find the article.The Chronicle has taken some bad advice and has it backwards.

8. About the only national or world news I can see with the app is when there's some local angle in the story.

9. So you are forced to have a beyond glaring white screen when trying to read in dark places which is morning and night for me.

10. If I open in Chrome to just go to the site and read the e edition half the time I can.

11. However if you are in the App and click on a news link it automatically takes you out of the app to a chrome web version.

1. Fix Houston Chronicle News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Houston Chronicle News: Restarting the app will resolve most errors.
2. Update the Houston Chronicle News App. Here is how:
   1. On Android goto PlayStore » Search for "Houston Chronicle News" » Open Houston Chronicle News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Houston Chronicle News » click "UPDATE".
3. Clear Houston Chronicle News app cache: Clearing cached data will force your app to retrieve the latest data directly from Houston Chronicle News servers.
   1. On Android, goto Settings » Apps » Select "Houston Chronicle News" » click Storage » click "Clear Cache".
4. Check Houston Chronicle News app permissions. If any of these permissions required to use your device's features are disenabled, Houston Chronicle News might not work.
5. Uninstall and reinstall Houston Chronicle News. If nothing else has worked, completely uninstall Houston Chronicle News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Houston Chronicle News not working

2. Fix Houston Chronicle News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Houston Chronicle News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Houston Chronicle News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Houston Chronicle News may not be able to connect to the Internet when running in the background.