Contact San Antonio Express-News Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. If you want a full subscription experience, you're probably better off skipping the app and using a logged-in browser.Although I often disagree with the editorial policies of the Express News, I admit news articles are fairly prompt even as they are at times journalisticly bias.

2. One good example of a news article I read only on the EN app was a feature story about the opening of the new Vietnam Grunt Museum in San Antonio.

3. If I was a new subscriber, digital all access would be $4.99/week, after the incentive period, yet as a current subscriber, my cost is $29.99/month. Do the math and you'll see I'm paying about $10 more per month than newer yet non-introductory subscribers.I read on an Android tablet.

4. Many times the article freezes about half way through.Well written articles and a much better source for news than a lot of those major news sources.

5. The app worked great for about 5 years, now it's a waste of time.False or misleading headlines, too many advertisements, too many stories that lead you through a rabbit trail page after page, and rarely getting to the point of the subject, and rarely completed.

6. Sometimes has an issue loading an article but I've noticed that's more to do with my connection or ram 😭App freezes easly while magnifying articles and adjusting to fit the screen.

7. I love the news, but it won't ever remember my account information and I have to confirm it every time.Pricing for subscriptions is unfair.

8. Old, outdated articles stay posted in the feed as current, sometimes for months.

9. Still have trouble with the App freezing while using the Snippet scissors.Update: It seems this problem was corrected.

10. (Using a Samsung A7 Tablet) Update: 18Apr2021 One day the e-edition was missing pages.

11. It may well add the latest content, but if so then there are relatively few new articles on a daily basis.

1. Fix San Antonio Express-News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart San Antonio Express-News: Restarting the app will resolve most errors.
2. Update the San Antonio Express-News App. Here is how:
   1. On Android goto PlayStore » Search for "San Antonio Express-News" » Open San Antonio Express-News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for San Antonio Express-News » click "UPDATE".
3. Clear San Antonio Express-News app cache: Clearing cached data will force your app to retrieve the latest data directly from San Antonio Express-News servers.
   1. On Android, goto Settings » Apps » Select "San Antonio Express-News" » click Storage » click "Clear Cache".
4. Check San Antonio Express-News app permissions. If any of these permissions required to use your device's features are disenabled, San Antonio Express-News might not work.
5. Uninstall and reinstall San Antonio Express-News. If nothing else has worked, completely uninstall San Antonio Express-News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing San Antonio Express-News not working

2. Fix San Antonio Express-News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make San Antonio Express-News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to San Antonio Express-News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, San Antonio Express-News may not be able to connect to the Internet when running in the background.