Published by Hotwire Communications, LTD on Jul 20, 2024

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Why should I report an Issue with Hotwire Fision?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hotwire Communications, LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Hotwire Fision

1. The Hotwire Fision app provides access to your account, entertainment features, and support all from the convenience of your smartphone or tablet!

Hotwire Fision Customer Insights

1. Update: 6/12 - boot loop issue persists on version 2.1*Updated* working much better since the latest update, thank you! OLD-The app never wants to load, it just hangs! Please fix this app so it is usable.Around and around and around and around and around do you people ever read the reviews for this app this app is one of the worst please fix it look at your last update 2021 it's a disgrace fix it please I'm begging youBetter than nothing.

2. Either fix it or allow the previous version to be used as well and not force the update.Atrocious app, Hotwire has the worst programmers and network staff of any company on the planet.

3. Splash screen hangs and have to close and restart, channel guide stuck on downloading for minutes, remote not responsive.

4. Since the last update when I open the app it stays on the splash screen and will not do anything else.

5. I have quite a few apps that are similar and work beautifully!! What a shame.App almost always gets stuck in a boot loop when you try to open it.

6. Their service is obviously a junk pile of disconnected services (phone service requires a different sign-in than the regular app) none of which work.

7. It only links to a channel app.This app used to work fine but the last version 1.4.9 is buggy on all my devices.

8. Scrolling thru guide is a very time consuming process -- stops to load often.

9. Still having the exact same issues and can not open the app past the splash screen.

10. Can not believe my HOA agreed to this contract with such awful service.Hotwire is 3rd world technology.

11. Also, guide reads only "adult content" instead of title on many shows; for example "Big, Little Lies".

Steps to Troubleshoot & Fix Hotwire Fision Issues

1. Fix Hotwire Fision Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hotwire Fision: Restarting the app will resolve most errors.
  2. Update the Hotwire Fision App. Here is how:
    1. On Android goto PlayStore » Search for "Hotwire Fision" » Open Hotwire Fision » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hotwire Fision » click "UPDATE".
  3. Clear Hotwire Fision app cache: Clearing cached data will force your app to retrieve the latest data directly from Hotwire Fision servers.
    1. On Android, goto Settings » Apps » Select "Hotwire Fision" » click Storage » click "Clear Cache".
  4. Check Hotwire Fision app permissions. If any of these permissions required to use your device's features are disenabled, Hotwire Fision might not work.
  5. Uninstall and reinstall Hotwire Fision. If nothing else has worked, completely uninstall Hotwire Fision then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hotwire Fision not working


2. Fix Hotwire Fision Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hotwire Fision be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hotwire Fision not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hotwire Fision may not be able to connect to the Internet when running in the background.

Reported Issues