Contact Oscar Customer Service

Why should I report an Issue with Oscar?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Oscar Rideshare to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Definitely teething problems for the moment but hopefully they sort them out.In Launceston is great most of the time.. needs a few more drivers tho'! Occasionally I've had no luck due to all drivers being busy and choosing closer fares, or all drivers being unavailable because they're offline.

2. Set up my account on my old phone but on this phone - oppo find X - i cannot log into my account, when I press forgot my password it says you cannot make a new password whilst logged in woth facebook.

3. Uber has this function and it keeps drivers honest, polite and punctual, Hi Oscar doesnt seem to have that accountability.

4. Ive had rude drivers and several cancel on me with no explanation after waiting over 15mins for them to arrive.Oscar Rideshare is the dodgiest setup I have come across in awhile.

5. While trying to book my first ride I had two drivers cancel the trip on me after not showing up.

6. And I love the fact that you can see how many drivers are in the area and if they are available or already in a trip.Terrible design.

7. Plus it's an Australian owned App so the drivers get better rates.. ! .. 10/10 RECOMMENDED APP FOR AUSTRALIANS .. !The app itself so far seems to work great.

8. Took money and then ignored.Forgot your password? Good luck, the app asks you to enter your old password to reset it when you got the forgot password button.

9. Btw there is no drivers for Oscar in my local area.

10. The only thing its missing is a way to review/report drivers.

11. Pink cars for female drivers.

1. Fix Oscar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Oscar: Restarting the app will resolve most errors.
2. Update the Oscar App. Here is how:
   1. On Android goto PlayStore » Search for "Oscar" » Open Oscar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oscar » click "UPDATE".
3. Clear Oscar app cache: Clearing cached data will force your app to retrieve the latest data directly from Oscar servers.
   1. On Android, goto Settings » Apps » Select "Oscar" » click Storage » click "Clear Cache".
4. Check Oscar app permissions. If any of these permissions required to use your device's features are disenabled, Oscar might not work.
5. Uninstall and reinstall Oscar. If nothing else has worked, completely uninstall Oscar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Oscar not working

2. Fix Oscar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Oscar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Oscar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Oscar may not be able to connect to the Internet when running in the background.