Published by Hi5 Games Studio

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Underwater Mermaid Simulator Customer Insights

1. I'm downloading another app and deleting this trash, and why does it ask for your location? This app doesn't look like a game, it looks like a scam😡Thought is was a game where u get to swim around exploring the ocean & being a mermaid.

2. If it weren't for the glitches I might of continued playing (love the graphics) but otherwise, nope.For some reason, this game asks for your location, and even when pressing "deny and don't ask again", it WILL ask again when you reopen app.

3. But I hope you can make some adjustments in making a good design of mermaidsThis game os so stupid, I thought you would be able to explore the ocean, instead you swim on the surface and just eat things.

4. Monotonous game play, all levels are pretty much same except number of victims needed to pass increases even tho health bar remains same.

5. with location thingThe game is very fun but a little slow in the controls.

6. It's NOTHING LIKE THAT! All you do is direct a mermaid by (extremely slowly) swimming around 1/2 way out of the water trying to kill humans.

7. The mermaid is clunky & EXTREMELY slow, the graphics are subpar, & the 4 (YEP 4 UGLY) mermaids themselves R badly designed.

8. Hahaha but I like the game.

9. But the sad thing is that it's not for kids since the screams of humans will creep them out.

10. You literally do nothing in the game.

11. First of all, there are to many pop-ups trying to force you into spending real money.

Steps to Troubleshoot & Fix Underwater Mermaid Simulator Issues

1. Fix Underwater Mermaid Simulator Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Underwater Mermaid Simulator: Restarting the app will resolve most errors.
  2. Update the Underwater Mermaid Simulator App. Here is how:
    1. On Android goto PlayStore » Search for "Underwater Mermaid Simulator" » Open Underwater Mermaid Simulator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Underwater Mermaid Simulator » click "UPDATE".
  3. Clear Underwater Mermaid Simulator app cache: Clearing cached data will force your app to retrieve the latest data directly from Underwater Mermaid Simulator servers.
    1. On Android, goto Settings » Apps » Select "Underwater Mermaid Simulator" » click Storage » click "Clear Cache".
  4. Check Underwater Mermaid Simulator app permissions. If any of these permissions required to use your device's features are disenabled, Underwater Mermaid Simulator might not work.
  5. Uninstall and reinstall Underwater Mermaid Simulator. If nothing else has worked, completely uninstall Underwater Mermaid Simulator then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Underwater Mermaid Simulator not working


2. Fix Underwater Mermaid Simulator Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Underwater Mermaid Simulator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Underwater Mermaid Simulator not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Underwater Mermaid Simulator may not be able to connect to the Internet when running in the background.

Reported Issues