Contact Footpath Route Planner Customer Service

Why should I report an Issue with Footpath Route Planner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Half Mile Labs LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I would love to see the ability to add free text notes to a route so I can remind myself where there is a place to rest, go to the loo and refill water.There's no way to edit existing routes, and editing a new one isn't vert easy.

2. Import them into Footpath and erase sections I don't want then loop back on boring sections to make the ride more adventurous then export that route into Locus Maps Pro for navigation.

3. I'm not willing to waste time and money to sign up for account and subscription to try.I downloaded Komoot to plan running routes on my phone and after about 15 minutes of it producing the most absurd routes imaginable, I had to just delete it and try another.

4. Not very intuitive.I've been using this app on and off for over a year and subscribe to the premium version to add multiple routes it's priced just right for my budget.

5. Without up-to-date maps I cannot calculate my run distances very well when planning a new route.

6. The interface is very confusing to me and not very intuitive.. very much so after you save a route- because trying to understand how to go back to the original page takes a minute and if you just go back on your phone it closes the app.

7. But I do like that I can make a new route on my phone and It is easy to create one.

8. this app is perfect and so easy to use! I love it!The free version is perfect for what I need.

9. My favorite feature is the voice directions during my run.Pros: Nice interface for route planning IMO.

10. Easy to use and you can export the maps to a cycling computer, or use the app itself for those without a dedicated cycling computer.

11. My only real complaint is that I'm unable to use the GPS when turning off my phone's screen but maybe that is an issue with my particular device.I LOVE THIS APP.

1. Fix Footpath Route Planner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Footpath Route Planner: Restarting the app will resolve most errors.
2. Update the Footpath Route Planner App. Here is how:
   1. On Android goto PlayStore » Search for "Footpath Route Planner" » Open Footpath Route Planner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Footpath Route Planner » click "UPDATE".
3. Clear Footpath Route Planner app cache: Clearing cached data will force your app to retrieve the latest data directly from Footpath Route Planner servers.
   1. On Android, goto Settings » Apps » Select "Footpath Route Planner" » click Storage » click "Clear Cache".
4. Check Footpath Route Planner app permissions. If any of these permissions required to use your device's features are disenabled, Footpath Route Planner might not work.
5. Uninstall and reinstall Footpath Route Planner. If nothing else has worked, completely uninstall Footpath Route Planner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Footpath Route Planner not working

2. Fix Footpath Route Planner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Footpath Route Planner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Footpath Route Planner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Footpath Route Planner may not be able to connect to the Internet when running in the background.