Published by Dappte on Jul 11, 2024

Report an issue with Saldo Bip!.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Saldo Bip!?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dappte to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Saldo Bip! image 1 contact Saldo Bip! image 2

About Saldo Bip!

1. Con esta aplicación puedes ver el saldo de tu tarjeta bip o tarjeta nacional estudiantil(TNE), ya no quedaras sin saldo, además te permite guardar la tarjeta que frecuentas para que al momento de iniciar la aplicación automáticamente te mostrara el estado de tu tarjeta.

2. La información es obtenida de la página oficial del transantiago ( ) puede tener retraso dependiendo del estado de los datos oficiales.

3. Comenta la aplicación para seguir mejorando, califica con 5 estrellas (★★★★★), Gracias.

Saldo Bip! Customer Insights

1. I just expect a upgrade...Not working in these days.No se mantiene actualizada.Llevo horas intentando revisar mi saldo y me indica que no tengo conexión a Internet.No muestra saldo.

2. Por favor, arreglen ese problema prontoBasura.... no funcionaSolo sugiero que guarde el número de la tarjeta y se pueda seleccionar de allí para pagarla directo.

3. Del resto, es un alivio, sobre todo para lo que usamos Micro más que metro.

4. Money left is not accurate.Just as good as it stands!Is a good app.

5. Rápido y simple.Doesn't remember my bip card.

Steps to Troubleshoot & Fix Saldo Bip! Issues

1. Fix Saldo Bip! Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Saldo Bip!: Restarting the app will resolve most errors.
  2. Update the Saldo Bip! App. Here is how:
    1. On Android goto PlayStore » Search for "Saldo Bip!" » Open Saldo Bip! » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Saldo Bip! » click "UPDATE".
  3. Clear Saldo Bip! app cache: Clearing cached data will force your app to retrieve the latest data directly from Saldo Bip! servers.
    1. On Android, goto Settings » Apps » Select "Saldo Bip!" » click Storage » click "Clear Cache".
  4. Check Saldo Bip! app permissions. If any of these permissions required to use your device's features are disenabled, Saldo Bip! might not work.
  5. Uninstall and reinstall Saldo Bip!. If nothing else has worked, completely uninstall Saldo Bip! then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Saldo Bip! not working


2. Fix Saldo Bip! Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Saldo Bip! be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Saldo Bip! not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Saldo Bip! may not be able to connect to the Internet when running in the background.

Reported Issues