Published by GT MV

Report an issue with MARISELA.
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Why should I report an Issue with MARISELA - MUSICA- EXITOS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GT MV to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MARISELA Customer Insights

Steps to Troubleshoot & Fix MARISELA Issues

1. Fix MARISELA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MARISELA: Restarting the app will resolve most errors.
  2. Update the MARISELA App. Here is how:
    1. On Android goto PlayStore » Search for "MARISELA" » Open MARISELA - MUSICA- EXITOS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MARISELA » click "UPDATE".
  3. Clear MARISELA - MUSICA- EXITOS app cache: Clearing cached data will force your app to retrieve the latest data directly from MARISELA servers.
    1. On Android, goto Settings » Apps » Select "MARISELA - MUSICA- EXITOS" » click Storage » click "Clear Cache".
  4. Check MARISELA app permissions. If any of these permissions required to use your device's features are disenabled, MARISELA might not work.
  5. Uninstall and reinstall MARISELA. If nothing else has worked, completely uninstall MARISELA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MARISELA not working


2. Fix MARISELA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MARISELA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MARISELA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MARISELA may not be able to connect to the Internet when running in the background.

Reported Issues