Published by Gstarsoft Co., Ltd.

Report an issue with DWG FastView Pro-CAD Viewer.
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Why should I report an Issue with DWG FastView Pro-CAD Viewer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gstarsoft Co., Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

DWG FastView Pro-CAD Viewer Customer Insights

1. Very dishonest!please add text search and ordinate dimension tool.tivs they display the price £6 but they charged me £29 when I checked my bank statement...There is offset methodhas issues on Lenovo tabletVery good apsDear Sir, pls upgrade...Nice app.Saved my life very useful app, but no difference between the free version and the paid one 🙁 very strange, i use the free version before then i buy the paid one but no difference between them.Please add on file cloud storage, such as google drive.

2. Good if you want to draw cartoons.

3. Of course it is easy to use, it is so primitive.

4. Those example drawing are imports from somewhere else.

5. I'd like a refund please.

Steps to Troubleshoot & Fix DWG FastView Pro-CAD Viewer Issues

1. Fix DWG FastView Pro-CAD Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DWG FastView Pro-CAD Viewer: Restarting the app will resolve most errors.
  2. Update the DWG FastView Pro-CAD Viewer App. Here is how:
    1. On Android goto PlayStore » Search for "DWG FastView Pro-CAD Viewer" » Open DWG FastView Pro-CAD Viewer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DWG FastView Pro-CAD Viewer » click "UPDATE".
  3. Clear DWG FastView Pro-CAD Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from DWG FastView Pro-CAD Viewer servers.
    1. On Android, goto Settings » Apps » Select "DWG FastView Pro-CAD Viewer" » click Storage » click "Clear Cache".
  4. Check DWG FastView Pro-CAD Viewer app permissions. If any of these permissions required to use your device's features are disenabled, DWG FastView Pro-CAD Viewer might not work.
  5. Uninstall and reinstall DWG FastView Pro-CAD Viewer. If nothing else has worked, completely uninstall DWG FastView Pro-CAD Viewer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DWG FastView Pro-CAD Viewer not working


2. Fix DWG FastView Pro-CAD Viewer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DWG FastView Pro-CAD Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DWG FastView Pro-CAD Viewer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DWG FastView Pro-CAD Viewer may not be able to connect to the Internet when running in the background.

Reported Issues

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