Published by Goseet

contact VidTrim - Video Editor Chat with our AI-based VidTrim Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with VidTrim?



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What users are saying

1. İ would only ask the developers, if possible, to add option for users for automatic selection of the seconds while editing.This video editor can only cut stuff to precisions of a couple of seconds, despite the interface not making this very obvious.

2. If the app could actually do what it advertises it would be a good app, it just doesn't do what it should.worthless. Once you enter the trimming interface, the video jump starts 2 seconds in.

3. It'd be nice to zoom in on the time line for more precision without creating clip, and to show a clip's timestamp in the video it was cut from, and sort by it in library.

4. Wouldn't be that big a deal, but since this is the primary function of this app, it's a big no thanksIt does what you'd expect for a mobile video editing tool, and a bit more.

5. Also, of course, cut and preview at the second that you set it to.When trimming, the endpoints snap to the same 'keyframe' for every 1-3 seconds (terribly inaccurate), saved clips are very glitchy, merged ones worthlessly so.

6. I can edit a lot of functions with it Eg contrast or trim part of the video.

7. If I'm trying to precisely trim the beginning of the video, I just have to guess between the first 24 tenths of a second.

8. I couldn't edit, combine videos, trim videos (and that's in the app name)! Lots of talk, not so much show.

9. İ recommend to use it for basic editing, it can be used for free, and there's no watermark on videos after basic editing, unlike others.

10. 2) there is no way to select a default load or save folder, super annoying if you have many videos, and 3) when you save the file it truncates the filename down to about 10 characters and adds a random.

11. Lost my sale!I was supposed to use this to make a video for Spanish class but the app kept blacking out and sending me back to my home screen.

Steps to Troubleshoot & Fix VidTrim Issues

1. Fix VidTrim Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VidTrim: Restarting the app will resolve most errors.
  2. Update the VidTrim App. Here is how:
    1. On Android goto PlayStore » Search for "VidTrim" » Open VidTrim - Video Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VidTrim » click "UPDATE".
  3. Clear VidTrim - Video Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from VidTrim servers.
    1. On Android, goto Settings » Apps » Select "VidTrim - Video Editor" » click Storage » click "Clear Cache".
  4. Check VidTrim app permissions. If any of these permissions required to use your device's features are disenabled, VidTrim might not work.
  5. Uninstall and reinstall VidTrim. If nothing else has worked, completely uninstall VidTrim then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VidTrim not working


2. Fix VidTrim Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VidTrim be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VidTrim not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VidTrim may not be able to connect to the Internet when running in the background.

Reported Issues

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