Contact GokuMarket Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. I want to thank support team for their service and support!I don’t know about the latest version that will come out but trusting a wallet is amazing and easy to use.

2. Great honest trader I have ever meet since my trading career, exactly what I am looking for! The service is great, support was great and a place I want to be.

3. A wallet that has everything inside You talk about exchange they have it,you talk about trade bot,it's inside,you talk about e-commerce,it's there,you talk about referral program,it's inside,you talk about trading,it's right in there.

4. I've used many exchanges but they stand outWorst crypto exchange platform I've ever used! I transferred some tokens into my goku market wallet and I still haven't gotten them after 110 hours.

5. User friendly, All of the security checkpoints are annoying but better than having your account hacked.It was too hard to get verify the account, but after all, the ones that the account got verified, everything is smooth and speedy.

6. This is unacceptable!! I contacted the support team over 20 times and they told me it should arrive any minute 🙄🙄 will never recommend.

7. support team so great that my words can't justify how helpful they are.

8. Nice intuitive makes transactions easy and smooth with no issues at allOne of the best exchanges out there.

9. I didn't found any other response from customer support.

10. Everytime I verified my email/account, it keeps on saying 'verification failed' 'invalid url' and other things that keep on appearing.

11. On fhe chrome desktop browser you cannot view trade charts sometimes.

1. Fix GokuMarket Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GokuMarket: Restarting the app will resolve most errors.
2. Update the GokuMarket App. Here is how:
   1. On Android goto PlayStore » Search for "GokuMarket" » Open GokuMarket » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GokuMarket » click "UPDATE".
3. Clear GokuMarket app cache: Clearing cached data will force your app to retrieve the latest data directly from GokuMarket servers.
   1. On Android, goto Settings » Apps » Select "GokuMarket" » click Storage » click "Clear Cache".
4. Check GokuMarket app permissions. If any of these permissions required to use your device's features are disenabled, GokuMarket might not work.
5. Uninstall and reinstall GokuMarket. If nothing else has worked, completely uninstall GokuMarket then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GokuMarket not working

2. Fix GokuMarket Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GokuMarket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GokuMarket not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GokuMarket may not be able to connect to the Internet when running in the background.