Contact Glow Music Customer Service

Why should I report an Issue with Glow Music - easy music player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FunPlus Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you want to listen to music, don't install this app, just listen to Spotify or SoundCloud because they have way less ads and they are way more user friendly.Used to work really well and I found it useful that the app still ran over other apps.

2. :/Imagine playing your favourite music on YouTube and also being able to turn off your screen.

3. Also love how you can download music safely from YouTube play lists ❤️However there seems to be a problem with it at times.

4. But overall, you did a very good job guys! Thanks!!! 👏👏👏👏👏This app is amazing! I can listen to music while outside of the app and when my phone is turned off.

5. Thank you!The songs recommendations are so useful and I like the fact that it can play while I'm on different apps (multi task) however what I don't like is the fact that there seems to be a search bug error (saying that if i search that song is is "unavailable" when it clearly is before).

6. For a "Music" app it auto forces you to play the video with no way to toggle it off without turning off the music.

7. HD music videos with easy navigation through the screen, basically, you don't need tutorials to know your around through the app.

8. And even play the music while my phone is locked.

9. I've been searching for a music app that has less adds while I play the music.

10. It's quite annoying when I just want to relaxThis app is one of the worst music apps I have ever seen.

11. So now it basically isn't a music app anymore just one that stores my audio files.

1. Fix Glow Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Glow Music: Restarting the app will resolve most errors.
2. Update the Glow Music App. Here is how:
   1. On Android goto PlayStore » Search for "Glow Music" » Open Glow Music - easy music player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Glow Music » click "UPDATE".
3. Clear Glow Music - easy music player app cache: Clearing cached data will force your app to retrieve the latest data directly from Glow Music servers.
   1. On Android, goto Settings » Apps » Select "Glow Music - easy music player" » click Storage » click "Clear Cache".
4. Check Glow Music app permissions. If any of these permissions required to use your device's features are disenabled, Glow Music might not work.
5. Uninstall and reinstall Glow Music. If nothing else has worked, completely uninstall Glow Music then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Glow Music not working

2. Fix Glow Music Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Glow Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Glow Music not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Glow Music may not be able to connect to the Internet when running in the background.