Contact Genshin Impact Wiki & Map & Builds Customer Service

Why should I report an Issue with Genshin Impact Wiki & Map & Builds?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gloory Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thanks!!Some tweaks required... Like how the disclaimer on wish simulator is too big and the cross button doesn't show up... So u can't access the feature .. Great stuff! Nice pocket guide... Also the rng of the wish simulator is waaay too optimistic XD i pulled qiqi, and 2 5star weapons in less than 90 rollsvery informative! though i wish some descriptions weren't explicitly biased.

2. It does work but it's a hassle to do it multiple times.Its good app but sadly it didnt show any information about talent levels and what materials do we need on character i hope there would be more information when i click the character page but its only show info , the star and reccomended build couldve been better , keep the good work !There's this weird bug where the contrast of character and item images are really dark.

3. There's not much more space to write, but there is potential in this, can't wait for future updates! ( Constructive - criticism )This is very useful for beginners like me and overall I like it; it has maps and descriptions and everything but there's one thing thing that made me rate It to 4 stars.

4. It COULD be helpful if allowed comments to make said entries with their builds and all better.It's a great support app for Genshin though I can't sign in on the mobile app to sync my markings.

5. It doesn't make my markings save; like I keep clicking the "mark as found" but it doesn't save it or mark it!! IDK if it just happens to me or to everyone else 🤔 but I'll try contacting the CS through in game.The app is not ready for public release.

6. It would be great to be able to comment or something, specially on the characters' entries, taking into account their info is really subjective and not that helpful.

7. It does show different stuff, from the weapons to the anemoculus on the map, but it could use a ton of improving.

8. for example, the artifacts have a lot of the same names but different stars, so you could start arranging them to which artifacts have different stars on it, same with the weapons.

9. Also, add the new heroes and edit the descriptions already.The build guides are a bit lackluster and could use some updating or added variaty.

10. though some characters are weak, the right builds would work out.

11. It would always redirect me to a browser and only lets me to log in on the browser and not the app itself.

1. Fix Genshin Impact Wiki & Map & Builds Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Genshin Impact Wiki & Map & Builds: Restarting the app will resolve most errors.
2. Update the Genshin Impact Wiki & Map & Builds App. Here is how:
   1. On Android goto PlayStore » Search for "Genshin Impact Wiki & Map & Builds" » Open Genshin Impact Wiki & Map & Builds » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Genshin Impact Wiki & Map & Builds » click "UPDATE".
3. Clear Genshin Impact Wiki & Map & Builds app cache: Clearing cached data will force your app to retrieve the latest data directly from Genshin Impact Wiki & Map & Builds servers.
   1. On Android, goto Settings » Apps » Select "Genshin Impact Wiki & Map & Builds" » click Storage » click "Clear Cache".
4. Check Genshin Impact Wiki & Map & Builds app permissions. If any of these permissions required to use your device's features are disenabled, Genshin Impact Wiki & Map & Builds might not work.
5. Uninstall and reinstall Genshin Impact Wiki & Map & Builds. If nothing else has worked, completely uninstall Genshin Impact Wiki & Map & Builds then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Genshin Impact Wiki & Map & Builds not working

2. Fix Genshin Impact Wiki & Map & Builds Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Genshin Impact Wiki & Map & Builds be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Genshin Impact Wiki & Map & Builds not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Genshin Impact Wiki & Map & Builds may not be able to connect to the Internet when running in the background.