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1. Occassionally logs you out for no discernable reason.Great for online transaction, but the account verification process is not working well, especially the scanning ID part, I use ePhilID, I tried to scan it, it doesn't work, I tried follow instructions "scan the front side of ID" which I did, still doesn't work even if it's clear and readable.
2. Update (June 24, 2023): I manage to scan the id, all I have to do is to slightly tilt my camera to the side and it works, the scanner needs to be fixedI will list here what is wrong with this app: 1.
3. It's still waiting for the results of the initial verification that had an errorThe service is useful, but the app experience leaves a lot to be desired.
4. App is frozen on waiting for the results of verification, while in the back end, there's nothing to verify because my documents submission had an error.
5. Paypal cash-in and automated transfer for bills are convenient features, but the company is trying to add too many features like GSave, GCredit, GInvest, etc.
6. I have been waiting for so long for the transactions to proceed, i thought there is a problem with my internet connection but it turns out, it's all this app.
7. It would be significantly more convenient if the app was not constantly giving unwanted update notifications or pop-ups that get in the way when you just want to make a transaction.
8. And recently, i had to restart my phone and reinstall the app to recover my account.
9. Customer Service keeps telling me to submit my docs when I keep telling them that I can't because it's frozen.
10. (Internet environment: 100Mbit line, no connectivity issues).Poor customer service.
11. Many times this happen! I hope we get to have a feature where we can use our own camera app for taking the picture because I swear that it is much more clearer than the camera you have for taking it.
I want to delete my g cash account
i want to delete my gcash account (gene chris rosela) because i lost my phone
I am not using my gcash account. Pls delete. Thanks
Hello. I am requesting to kindly delete my unverified gcash account. Because I am not using this already. Thanks
Hello. Please delete my unverified account. I am not using this account. Thanks