Published by ResearchMetrics on Oct 8, 2024

Report an issue with GigSpot.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with GigSpot?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ResearchMetrics to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GigSpot

1. GigSpot connects you with mystery shopping and market research companies.

2. Payment is handled by the mystery shopping or market research company posting the job.

3. GigSpot is the place where these companies compete for your service, offering you tens of thousands of job opportunities.

4. You decide which jobs you want, where, and when.

5. Already a Mystery Shopper?

6. Yes, each listed job is a paying opportunity.

7. You should sign up with GigSpot! * Receive push notifications for new jobs - fewer emails!

GigSpot Customer Insights

1. Wish there was better ability to control the search parameters - inparticular the ability to set a date range; that there was the ability to make routes (like the website); and the ability to view jobs on a map.This app is frustrating to use.

2. The payments for the shops varies depending on which company is asking for the shop to be performed.

3. For the most part though it works on a consistent basis.Allows you to see a list of jobs nearby or based on a zip code.

4. It only works if my phone has an internet connection so I'm stuck not being able to access surveys at the location.

5. The payment timeout also varies depending on which company you perform the shop for.

6. Job reporting works well, just make sure to toggle the setting to sync surveys over Wi-Fi only if you are worried about data usage.

7. It can mess with your financial outlook because you end up losing any jobs with that company.

8. I definitely won't be contacting support because I Uninstalled the app.The app connects you to several mystery shop opportunities from a variety of companies.

9. Most payment times I've encountered have been a month or more(still waiting for first payment).

10. I can't sign any agreements without the app freezing and saying that it can't submit my request, check server and try again.

11. There was also one instance in which all of my info somehow got erased off of the survey despite having just hit done and waiting for the survey to upload.

Steps to Troubleshoot & Fix GigSpot Issues

1. Fix GigSpot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GigSpot: Restarting the app will resolve most errors.
  2. Update the GigSpot App. Here is how:
    1. On Android goto PlayStore » Search for "GigSpot" » Open GigSpot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GigSpot » click "UPDATE".
  3. Clear GigSpot app cache: Clearing cached data will force your app to retrieve the latest data directly from GigSpot servers.
    1. On Android, goto Settings » Apps » Select "GigSpot" » click Storage » click "Clear Cache".
  4. Check GigSpot app permissions. If any of these permissions required to use your device's features are disenabled, GigSpot might not work.
  5. Uninstall and reinstall GigSpot. If nothing else has worked, completely uninstall GigSpot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GigSpot not working


2. Fix GigSpot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GigSpot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GigSpot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GigSpot may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want my account delete. I’ve found a job that works better for me.

    — by Rachel Ilunga 2 years ago

  • I am having too many problems with job submitting; please cancel subscription.

    — by Alexander Huetter 2 years ago

  • I would like to delete my Gigspot account please.

    — by Kelly Hannasch 2 years ago

  • I would my account information and account in general deleted

    — by Haley Cason 3 years ago

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