Published by GFD

Report an issue with GeoSurvey.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with GeoSurvey?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GFD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

GeoSurvey Customer Insights

1. ThanksOkThe app doesn't show mapTell me about calculate area or create polygon from the create points.

2. Ứng dụng đang bị lỗi, ko load đc base map của google.

3. Nhờ GFD xem lại giúp nha.

Steps to Troubleshoot & Fix GeoSurvey Issues

1. Fix GeoSurvey Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GeoSurvey: Restarting the app will resolve most errors.
  2. Update the GeoSurvey App. Here is how:
    1. On Android goto PlayStore » Search for "GeoSurvey" » Open GeoSurvey » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GeoSurvey » click "UPDATE".
  3. Clear GeoSurvey app cache: Clearing cached data will force your app to retrieve the latest data directly from GeoSurvey servers.
    1. On Android, goto Settings » Apps » Select "GeoSurvey" » click Storage » click "Clear Cache".
  4. Check GeoSurvey app permissions. If any of these permissions required to use your device's features are disenabled, GeoSurvey might not work.
  5. Uninstall and reinstall GeoSurvey. If nothing else has worked, completely uninstall GeoSurvey then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GeoSurvey not working


2. Fix GeoSurvey Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GeoSurvey be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GeoSurvey not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GeoSurvey may not be able to connect to the Internet when running in the background.

Reported Issues