Contact Tallahassee Democrat Customer Service

Why should I report an Issue with Tallahassee Democrat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I get the Washington Post and New York Times without those issues.I installed this app thinking that it would be an easy way for me to access my subscription to the Tallahassee Democrat without having to log in to their website.

2. Now that hurricane in area and I'm trying to follow, but app won't open at all! It's not a problem with my subscription as it doesn't get that far, just blank screen for a second or so then back to my phones home screen.

3. Once "in" and you start selecting and reading articles the APP will all of a sudden ask again to subscribe or sign in and the whole process starts again.

4. UI is great, access to articles is easy! Makes being a subscriber worth it.never allows me to keep password.

5. I enjoy the Democrat's content but am tiring of the fight to read it.App displays opening screen then crashes.

6. Links to previous articles continue the story arc.I pay my bill monthly (autopay) and I have to still sign in several times a day.

7. So users of this app beware that it is not free.APP repeatedly asks for people to subscribe or if the have an account to sign in.

8. In other words, I ended up paying twice for my annual subscription.

9. Once you sign in it frequently ignores that and asks for the same thing again and again.

10. For a "reliable" news organization this app is very unreliable!!!We pay more than it's worth for both the print and digital editions.

11. I didn't realize that it would incur a duplicate subscription for this publication.

1. Fix Tallahassee Democrat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tallahassee Democrat: Restarting the app will resolve most errors.
2. Update the Tallahassee Democrat App. Here is how:
   1. On Android goto PlayStore » Search for "Tallahassee Democrat" » Open Tallahassee Democrat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tallahassee Democrat » click "UPDATE".
3. Clear Tallahassee Democrat app cache: Clearing cached data will force your app to retrieve the latest data directly from Tallahassee Democrat servers.
   1. On Android, goto Settings » Apps » Select "Tallahassee Democrat" » click Storage » click "Clear Cache".
4. Check Tallahassee Democrat app permissions. If any of these permissions required to use your device's features are disenabled, Tallahassee Democrat might not work.
5. Uninstall and reinstall Tallahassee Democrat. If nothing else has worked, completely uninstall Tallahassee Democrat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tallahassee Democrat not working

2. Fix Tallahassee Democrat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tallahassee Democrat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tallahassee Democrat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tallahassee Democrat may not be able to connect to the Internet when running in the background.