Contact The Press Democrat Customer Service

Why should I report an Issue with The Press Democrat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Santa Rosa Press Democrat to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I like being able to get the latest news alerts sent to my phone automatically.After reading a handful of articles, it won't let me read more articles.

2. Also, very informative news articles in Sonoma County.Easy to read and navigate through various articles.

3. I could scan headlines, zoom in to read a little or see a picture better, or click on articles I wanted to read thoroughly.

4. And it makes me just close the PD and switch to NY times which doesn't have this bother.Would really enjoy this app, except I have to re-enter my credentials almost every time I want to read an article.

5. It's super annoying that a paying subscriber can't stay logged in.Logins do not "stick", so you have to find your password almost every day to keep reading.

6. I miss the many "sidebar" columns that don't show up in the headlines, the news briefs, opportunities for volunteering, those shorts of things.Well... It typically takes several minutes to download the daily paper.

7. Once it does, the text is not always legible (particularly the comics) and looks like it doesn't fully download, and then the app freezes, making it necessary to start the process over.

8. Skip the app for now.The app is really good! Easy to read and the layout is intuitive.

9. I was able to choose how to view the paper, and I chose the view that was like reading the print version.

10. It's says log in for access but doesn't tell me how to get a username and password.

11. Seems like pointless harassment of paying customers -- the app knows whose phone it is installed on, after all.

1. Fix The Press Democrat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Press Democrat: Restarting the app will resolve most errors.
2. Update the The Press Democrat App. Here is how:
   1. On Android goto PlayStore » Search for "The Press Democrat" » Open The Press Democrat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Press Democrat » click "UPDATE".
3. Clear The Press Democrat app cache: Clearing cached data will force your app to retrieve the latest data directly from The Press Democrat servers.
   1. On Android, goto Settings » Apps » Select "The Press Democrat" » click Storage » click "Clear Cache".
4. Check The Press Democrat app permissions. If any of these permissions required to use your device's features are disenabled, The Press Democrat might not work.
5. Uninstall and reinstall The Press Democrat. If nothing else has worked, completely uninstall The Press Democrat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Press Democrat not working

2. Fix The Press Democrat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Press Democrat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Press Democrat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Press Democrat may not be able to connect to the Internet when running in the background.