Published by OSK2018

Report an issue with AIKA GPS.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with AIKA GPS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OSK2018 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AIKA GPS image 1 contact AIKA GPS image 2

AIKA GPS Customer Insights

1. Perhaps you can't demand too much from a cheap gps tracker, but why not do basic things? Well, for example, who decided that the geo fence cannot be more than 5 kilometers? I live on an island with a diameter of 10 ... What should I do? So in general, a miserable application.I previously posted a review, said that it was a scam but to my surprise, it actually works and does so fairly well.

2. Geofence only works when the app is active and foreground.i recently posted that it wasnt good but trust me this tracker is perfect.most issue i had when checked was as a result of data ,network or not well connected.i strongly recommend this tracker.

3. Reading the reviews here, the developers clearly have no intention of improving anything.I've had issues with my GPS showing offline, I've replenished my account and the unit powers on, however it apparently isn't receiving signal.

4. can 1 plateform log in more than one device and monitor at the same time? if it can someone should please teach me how to do it.Was working great for about a year.

5. I've received no response from any customer service for the gps or the developer of this app after contacting about the issue.The app is horrible.

6. Reports incorrect timezone from tracker with no option to change it.

7. Doesn't properly alert/alarm when tracker leaves geofence.

8. Anyone who praises customer service most likely works for them.

9. I am planning to change the device if they dont reinstate the original map.

10. The tracker itself is basic and does what I need.

11. Can't change to MPH, It doesn't show the actual address only longitude and latitude.

Steps to Troubleshoot & Fix AIKA GPS Issues

1. Fix AIKA GPS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AIKA GPS: Restarting the app will resolve most errors.
  2. Update the AIKA GPS App. Here is how:
    1. On Android goto PlayStore » Search for "AIKA GPS" » Open AIKA GPS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AIKA GPS » click "UPDATE".
  3. Clear AIKA GPS app cache: Clearing cached data will force your app to retrieve the latest data directly from AIKA GPS servers.
    1. On Android, goto Settings » Apps » Select "AIKA GPS" » click Storage » click "Clear Cache".
  4. Check AIKA GPS app permissions. If any of these permissions required to use your device's features are disenabled, AIKA GPS might not work.
  5. Uninstall and reinstall AIKA GPS. If nothing else has worked, completely uninstall AIKA GPS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AIKA GPS not working


2. Fix AIKA GPS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AIKA GPS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AIKA GPS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AIKA GPS may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hallo
    Leider kann ich mich nicht mit meiner ID oder meinem Passwort einloggen. Meine IMEI und mein Passwort wird nicht angenommen.Zurücksetzen des Passwortes leider nicht möglich.
    Ich möchte aber meinen GPS Tracker nutzen.
    Ich bitte um Abhilfe, dass ein Einloggen möglich ist.
    Danke
    Mit freundlichen Grüßen
    Arno Jansen

    — by Arno Jansen 2 years ago

  • How do I create an account on your website so I could track multiple gps in one map

    — by Kaye Maureen Reymundo 2 years ago

  • I bought a gps tracker second hand and need to setup a login account and connect the unit

    — by George Richardson 2 years ago

  • My new aika gps password is not working

    — by Raja Gogoi 2 years ago

  • Keeps saying my id or password is incorrect when logging into the app even though I’m using the default code. ID device is 7018107190.

    — by Maximiano Fonseca 2 years ago

  • My device is id or password incorrect error.
    Please send forget password link

    — by Dinesh 2 years ago

  • I can’t login I put the id number and the password and it’s says it’s not correct. ID device is 7018107190. Thanks

    — by Maximiano Fonseca 2 years ago

  • bonjour,comment bloquer l'application aika sur autres appareils,merci.

    — by belaichouch nasreddine 2 years ago

  • Hello,
    I bought two pet trackers from you, but I cannot use them, as when I go to the app, I am requested for SMS verification, and it does not work. Maybe it is because it is a foreign number (I use a Hong Kong number, as I live in Hong Kong), I don't know. Can you please assist ? Otherwise I will have to ask for refund to the company that sold the products to me, as I cannot use them. THANKS in advance

    — by Nick 2 years ago

  • hello
    I forget my old password and I need Password reset.

    my gps IMEI is
    355160097413267

    the ID is
    7028184288

    the application is AIKA
    www.Aika168.com

    best regards
    Armanmosayebi@redacted

    — by Arman mosayebi 2 years ago

  • How to recover my user id at aika gps

    — by Jan Mari Nabong 2 years ago

  • I would like to create a username account to manage multiple devices from a single account. I currently have 3 devices but I am looking to add more. Please help me

    — by AHMED IDHUHAM 2 years ago

  • I have put my new activated sim card into my GPS tracker but it's still not tracking yet. I need to know what I'm supposed to text to the sim card. Thx

    — by Andrew Brushway 2 years ago

  • Dear AIKA the GPS App has stopped connecting over the past month, my user number is 9170616436.
    each time I try to log in to track my vehicle the app stalls and will not connect.

    — by Darran Gammon 2 years ago

  • I am using few AIKA GPS (iMARS ENUSIC) for vehicles, and I need to be able to create accounts that allow me to visualize more than one vehicle at the same time.

    — by Taty 2 years ago

  • pls i need user name and password

    — by MONDAY SUNDAY 2 years ago

  • my aika gps is always offline how to fix it?

    — by lloyd gher lacsina pe 2 years ago

  • Hello , I've to trackers , the first one works very well on www.aika128.com App on Iphone and the second one I can't login in the application , when I send the cxzt command the first one is one the 29.aika168.com server it's the 6170930628 id and it works properly and the second one on the 24.aika168.com server is the 6170864458 and it do not work on the APP . The message is verify your Id and password but it's good for me , It works only by sms what can I do ? (it's two different cars , two different Iphone)

    — by ROCHE 2 years ago

  • Como recuperar senha do meu aplicativo?

    — by zeus moreira 2 years ago

  • Hi there I cannot get access to my device I am receiving notifications but cannot log in to view

    — by Mark Latham 2 years ago

  • Hi there i'm having trouble setting up my Aika168 login & account.
    Can you please assist my email is markdixonwgtn@redacted my gps tracker id is 9172017244

    — by Mark Dixon 2 years ago

  • Forgot password for GPS.

    — by Cedric 2 years ago

  • I can’t login I put the id number and the password and it’s says it’s not correct. ID device is 7018107190.
    Thanks

    — by Maximiano Fonseca 2 years ago

  • Hi
    I want to change my gps password , can you help me ?
    Model - AK6
    Thanks

    — by Melo 2 years ago

  • Hello , I've to trackers , the first one works very well on www.aika128.com App on Iphone and the second one I can't login in the application , when I send the cxzt command the first one is one the 29.aika168.com server it's the 6170930628 id and it works properly and the second one on the 24.aika168.com server is the 6170864458 and it do not work on the APP . The message is verify your Id and password but it's good for me , It works only by sms what can I do ? (it's two different cars , two different Iphone)

    — by ROCHE 2 years ago

  • Hello, i would like open account for conect few units. Could you can send me advice how i can due this on my email please

    — by Daniel Wronski 2 years ago

  • Dear Team,

    how do i create an account ?

    — by Blessings 2 years ago

  • Good morning,
    Would like to make an account for our tracking device to monitor all in one account.

    Tracker ID
    9172515690
    9172517092
    9172515697
    9172515159
    9172514978
    9172515090
    9172515090
    9172515112

    Thanks

    — by United Perlite Corporation 2 years ago

  • Hi there i have forgotten my password for logging into my aika gps tracker,

    — by Mark Dixon 2 years ago

  • 4261ae

    — by Mon Lay 2 years ago

  • Tracker

    — by Kailasamoorthy, Dinesan 2 years ago

  • I forgot the device's GPS password and could not log in to the tracking software

    — by حسام قاسمی اصل 2 years ago

  • how to view multiple devices in website?

    — by CARLO BENITEZ 2 years ago

  • I have multiple device, I want them in one account only. In your platform i cant figured out how to add more device its only show the one i register. Can you help me in this problem of mine. I appreciate your fast response.

    all my thanks.

    — by Andrea 2 years ago

  • My aika gps tracker ID#7028413907, Dvice name: AK6-13907 is not working and saying ( loading...please wait )

    — by El Hassan Meziane 2 years ago

  • Hello, I got a GPS that lasted a few months, it was working well but now is no longer sending any kind of gps signal, neither sms messages.
    ID 9171414735
    Please help
    Thanks and regards

    — by Javier 2 years ago

  • Hi my aika gps does not working. İts always offline How can ı get it online?
    GT09_TQ_SW_36.1 2020/07/16
    ID:9171624613
    IP:27.aika168.com 8185
    BAT:6
    APN:internet
    GPS:A-15-8
    GSM:13
    ICCID:89902860395747127425

    — by Hamza Karataş 2 years ago

  • I saw your GPS tracking device online am so interested so I decided to make an order can you please provide me with your WhatsApp number I need to ask some question about the device thanks

    — by BalsTrack 2 years ago

  • GPS ID 9170778625

    — by Hein AR Kar 2 years ago

  • I'm trying to send command and it keeps saying "current device is offline, can't send command" please would you kindly tell me how to fix the issue. thank you

    — by Shaz 2 years ago

  • Hi, I have AIKA gps more than 3 yars but now i have change the sim with new one, cause the old was expire. What i have to Do in order to have tracking again. I have app on my mobile instaled, but the gps unit is with status off line. The orange and the blue Led are flashing.Please advice!

    — by Zlatin Ivanov 2 years ago

  • I can’t login I put the id number and the password and it’s says it’s not correct

    — by Ben Cason 2 years ago

  • How can I create an account to manage multiple devices?

    — by Francois Volschenk 2 years ago

  • I have a Sinotrack tracker but cannot coonect to the Aika tracing system. Please advise how I do this.

    Many thanks

    — by Nicholas Moody 2 years ago

  • Hello,
    is AIKA application work with LK720 and with GT06 ?
    and how much cost for one device?
    yearly fees or for life time?
    Best regards
    AYman

    — by Ayman 2 years ago

  • My aika GPS status is offline

    — by Enrico Mancini 2 years ago

  • Hello. How can I create an account on aika168.com?

    — by Bartosz 2 years ago

  • Hi how can i look my gps group..i boring to put ID and password to look anotherone

    — by XAY 2 years ago

  • unable to connect to my tracking device

    — by Jeff Funk 2 years ago

  • I failed to sign into account on more than one device. For instance, I am already login via the android app but cannot sign in via laptop as it used to be or having logins on different devices.
    It says password or username is incorrect yet they are all correct.

    — by Charles Ssemwogerere 2 years ago

  • I cannot login Aika app (ios)

    — by BB14 2 years ago

  • Vehicle already running but .gps always offline . I will dial that number it's ringing. Can you reset my gps aika

    — by Illiyas Va 2 years ago

  • how to create account for multple gps id

    — by soyamilk 2 years ago

  • Hi. I could not login to AIKA apple app for several days. It stated "Network connection fails".

    Kindly advise. Thanks

    — by KER 2 years ago

  • This magnetic tracking device is not updating location. Please help.

    ID Number : 7028408690
    Type: AK6
    Target Name: AK6-08690
    ICCID: 89254070000453879324
    SIM Card NO.:+254777048407

    — by Nicodemus Abungu Odero 2 years ago

  • The aika gps android app not loging in says network failed. Have tried in different phones. But using web browser i can log in. Android aika app has issues

    — by Meetal 2 years ago

  • Forgot my akika gps monile app password
    I need to reset password to default password
    GT09_TQ_SW_36.1 2020/07/16
    ID:9171737951
    IP:24.aika168.com 8185
    BAT:5
    APN:ppwap
    GPS:V-18-15
    GSM:10
    ICCID:8994029702660530837F

    — by PRADEEP CHAMINDA KURUPPUMULLA ARACHCHIGE 2 years ago

  • I am using AIKA APP to track a vehicle on which I installed a Magnetic Tracking Device. Your APP has been working well. Now it shows the device is OFFLINE and DORMANT. The device has an n ON/OFF switch. I can't send commands to it; whenever I try from your app I get the reply that the command has not been sent. This is unlike before when commands would go through. Please help me get the device ONLINE and out of DORMANT STATE. Here are the details of the device as captured on AIKA GPS APP : ID NUMBER : 8019005641 TYPE : AK6 ICCID : 898602B9191750816952 TARGET NAME : AK6-05641 SIM CARD NO. : +254775410346

    — by Nicodemus Abungu Odero 2 years ago

  • Hi My aika GPS status is offline

    — by andrian 2 years ago

  • How to create user name

    — by Priyantha Abeysinghe 2 years ago

  • Dear Team,
    I have lost my phone content all my information aka User name/ID about aika GPS tracker which I have been using to track my motorcycle.I also forgot my User/ID also.But I know my SIM number using in GPS module.
    Do,Team I request you to help me to retire my ID.Thank you

    — by Riwaj Shrestha 2 years ago

  • I have assembeled Aika GPS Device in my two vehicle.. Can I add both of my vehicles in to one account. everytime i wanna Logout and login to see other vehicle. Please give me a solution

    — by Rifki 2 years ago

  • I have forgotten my aika app password

    — by John Imariagbe 2 years ago

  • AK49472 not enabled

    — by Alex Desono 2 years ago

  • AIKA software displays message ( AK-30883 not enabled) what should I do to fix this issue? APN is set correctly. Is there an sms command to set unit to send data as gprs? Saturday, April 16, 2022 11:15 AM

    — by Pierre Sterling 2 years ago

  • AIKA software displays message ( AK-31349 not enabled) what should I do to fix this issue? APN is set correctly. Is there an sms command to set unit to send data as gprs?

    — by Pierre Sterling 2 years ago

  • aika gps tracker offline

    — by Lloyd 2 years ago

  • i wanto add 5 gps tracker one app

    — by kavindha 2 years ago

  • why i recieved this message, ACC OFF,Dismiss,Power on? what does it mean?

    — by Ren 2 years ago

  • Aika app crash.
    An error of
    Fail to connect network

    — by Ricardo peres 2 years ago

  • Why is my Aika gps tracker cannot log in?

    — by Tony Cortez 2 years ago

  • Hello aika gps customer service..
    I can't log in to aika gps app. Is there any system enhancement.. please update us all.

    — by Redeemed Ando 2 years ago

  • My GPS device not working

    — by gopal 2 years ago

  • I changing m'y sim ans i forgert my login and password it says license plate number or password error m'y ID 9171279200

    — by SEBAI 2 years ago

  • Password for AIKA GPS tracker forget

    — by SEBAI 2 years ago

  • Please create my account

    — by Sakir khan 2 years ago

  • I just want to pay for another month. I want to make a payment

    — by Mike 2 years ago

  • I have One of your GPS tracker i wanna reset this devise pls help for this purpose

    — by jayantha 2 years ago

  • I am reselling AIKA gps. How do I create AIKA gps user account?

    — by bobothettin 2 years ago

  • how can i connect two tracker together to one account i want to see them both in same time

    — by miry 2 years ago

  • My gps is stuck not working

    — by Ulysses capati dela cruz 2 years ago

  • Hello, I can't log in aika apps with my phone. It still said network access error even I have tried with different wifi but if I log in into google chrome to access the web site with the same id and password it was working.

    — by Sas 2 years ago

  • Hello, I can't log in aika apps with my phone but if I log in into google chrome to access the web site with the same id and password it was working.

    — by Sas 2 years ago

  • Gps time error

    — by Buddhika 2 years ago

  • My name is amar Osman mustafa, my unit number is 9172031349, when I open the app, the app give me no location, and there a massage telling me ( AK-31349 not enabled) what should I do to fix this issue?

    — by Amar Mustafa 2 years ago

  • I hope I can have an account.

    — by Violet 2 years ago

  • Please gps tracker is always offline it doesn't give position. Even though when you give command through sms it will reply and there is enough data in the sim. Please help me the I'd is 9172224881

    — by Baako Alhassan 2 years ago

  • my account is no

    — by Monlay 2 years ago

  • Kindly activate my device.

    — by Amarpreet 2 years ago

  • J'ai 1094,74 sur sweat coin je n'arrive pas a convertir ça en argent où faire dès achats en ligne je voulais savoir comment utilisez ça où comment ça fonctionne

    — by Baka stephane 2 years ago

  • My gps tracker is always offline it doesn't give location. Even though when you give command through sms it will reply except if i send location request and there is enough data in the sim. 

    — by Taki 2 years ago

  • My AIKA gps tracker only vibrates.no sound.Sound is on...

    — by charis 2 years ago

  • I am using AIKA APP to track a vehicle on which I installed a Magnetic Tracking Device. Your APP has been working well. Now it shows the device is DORMANT. The device does not have an ON/OFF switch. I can't send commands to it; whenever I try from your app I get the reply that the command has not been sent. This is unlike before when commands would go through. Please help me get the device out of DORMANT STATE. Here are the details of the device as captured on AIKA GPS APP :

    ID NUMBER : 7028408690
    TYPE : AK6
    ICCID : 89254070000453879324
    TARGET NAME : AK6-08690
    SIM CARD NO. : +254777048407

    — by Nicodemus Abungu Odero 2 years ago

  • id or password error

    — by carl 2 years ago

  • I cannot login it says license plate number or password error

    — by bibek puri 2 years ago

  • My gps always offline. Under power on condition. Please fix it. Gps9172138406

    — by Scott See 2 years ago

  • Hello dear ,
    After installing the sim card that support the GSM&GPRS in to the device , i sent the following message required to the sim and nothin happened ( no auto-reply)
    Id:5058354272

    — by Ricardo Geagea 2 years ago

  • Hello.
    Thank you for the great tracking services that Aika renders. Am so grateful that i can monitor my car very well, But my issue is i nolonger receiver messages and call alerts whenever my car battery is removed.
    what should i do?

    — by Ku Emmie 2 years ago

  • Please gps tracker is always offline it doesn't give position. Even though when you give command through sms it will reply and there is enough data in the sim. Please help me the I'd is 9172224881

    — by Baako Alhassan 2 years ago

  • Pls. My motorcycle has been stolen and my tracker as been disconnected.. Can it still be tracked in any way?

    — by Ehiogu Chinonso 2 years ago