Published by OSK2018

contact AIKA GPS Chat with AI-based AIKA GPS Support
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  • John has been trained extensively on AIKA GPS support materials.
  • It's capable of resolving up-to 70% of app issues.
  • AppContacter is not affliated with AIKA GPS.
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Tech Support
John Nguyen
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Why chat with our AI AIKA GPS Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of AIKA GPS.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Perhaps you can't demand too much from a cheap gps tracker, but why not do basic things? Well, for example, who decided that the geo fence cannot be more than 5 kilometers? I live on an island with a diameter of 10 ... What should I do? So in general, a miserable application.I previously posted a review, said that it was a scam but to my surprise, it actually works and does so fairly well.

2. Geofence only works when the app is active and foreground.i recently posted that it wasnt good but trust me this tracker is perfect.most issue i had when checked was as a result of data ,network or not well connected.i strongly recommend this tracker.

3. Reading the reviews here, the developers clearly have no intention of improving anything.I've had issues with my GPS showing offline, I've replenished my account and the unit powers on, however it apparently isn't receiving signal.

4. can 1 plateform log in more than one device and monitor at the same time? if it can someone should please teach me how to do it.Was working great for about a year.

5. I've received no response from any customer service for the gps or the developer of this app after contacting about the issue.The app is horrible.

6. Reports incorrect timezone from tracker with no option to change it.

7. Doesn't properly alert/alarm when tracker leaves geofence.

8. Anyone who praises customer service most likely works for them.

9. I am planning to change the device if they dont reinstate the original map.

10. The tracker itself is basic and does what I need.

11. Can't change to MPH, It doesn't show the actual address only longitude and latitude.

Steps to Troubleshoot & Fix AIKA GPS Issues

1. Fix AIKA GPS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AIKA GPS: Restarting the app will resolve most errors.
  2. Update the AIKA GPS App. Here is how:
    1. On Android goto PlayStore » Search for "AIKA GPS" » Open AIKA GPS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AIKA GPS » click "UPDATE".
  3. Clear AIKA GPS app cache: Clearing cached data will force your app to retrieve the latest data directly from AIKA GPS servers.
    1. On Android, goto Settings » Apps » Select "AIKA GPS" » click Storage » click "Clear Cache".
  4. Check AIKA GPS app permissions. If any of these permissions required to use your device's features are disenabled, AIKA GPS might not work.
  5. Uninstall and reinstall AIKA GPS. If nothing else has worked, completely uninstall AIKA GPS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AIKA GPS not working


2. Fix AIKA GPS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AIKA GPS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AIKA GPS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AIKA GPS may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 weeks ago by Masoud

hello dear friend I bought a magnetic GPS and now I can't log in through the AIKA application. Apparently, the default password of 123456 has been changed before. When i loggin it said: ID OR PASSWORD ERROR Unfortunately, the seller has taken the money and does not answer me Please give me the new password, thank you ID: 7028832397 imei: 981129000704051235

— 7 months ago by Chino

I've installed Aika gps tracker with microphone. but when i try to call the sim number it just beeps which means the line is busy

— 8 months ago by David K.

Dear Support, we have a pruduct from you, snd we want to move the spplication to a new mobile phone, without success. App is still working on the old phone, but on the new device the AIKA software ( AKSH) says on the top of the window: AK-51764 Not enabled. Can you please assist with that? Thanks David

— 10 months ago by mostafa diaa

my gps gives my another location for my car and i dont know why ?

— 11 months ago by lito ong

cant log in wrong id or password.. id: 7028873238 password 123456

— 11 months ago by Bereket

I want to reset my password

— 11 months ago by Marius

I bought an aika gps tracker with id 9171627497. After I put the 2G sim card in it, the gps does not receive the configuration messages that I send, and does not respond to the messages. The tracker can be called from the phone. Please tell me what I have to do to receive the configuration messages?

— 11 months ago by Levan

Hi Password reset I want to change my password ID 9171348790

— 11 months ago by Eyal Gigi

need user name and password for multi devices . just want to see all in 1 screen Thank you Gigi

— 1 year ago by Deck

Need an user account for my multiple GPS monitoring

— 1 year ago by Ric

I need user account of aika gps tracker thank you

— 1 year ago by Von Nathaniel Getes

my AIKA GPS Tracker cannot track anymore

— 1 year ago by GILBERT MAGSICO LOMUGDANG

AIKA GPS TRACKER not able to track

— 1 year ago by michael bulandres

good day i bought an aika gps tracker last june, my phone crashed all information have been erased. i cant remember the password of my tracker here is the ID 9175127953

— 1 year ago by dranreb

hi i need help restoring my aika tracker ,happen was i change my password and i forgot what is it , i cant log in now and i don't know where is my car is, may i know if i can still recover my password? if yes . how? thank you

— 1 year ago by Aza

Reset password.Please. aika gps id -7028418732

— 1 year ago by henry james

Hi, I have bought a new gps device and i want to add it on my list but i cannot find the right icon (settings or menu) to add a new device. please assist. thank you and looking forward to your response.

— 1 year ago by Arnel requina jr

How to create account in aika app?

— 1 year ago by Warshamanage prabath

Aika gps ios app no longer working on iOS. Device: iPhone15.iOS version: 17.1.1

— 1 year ago by Aza

7028418732 Reset password.Please.AIKA GPS

— 1 year ago by jeewabandu athukorala

hello,how to setup APN?

— 1 year ago by Cecille Umali

My aika gps is offline

— 1 year ago by Navin Kumar

BBR01PB2771 ID PASSWORD FORGOT

— 1 year ago by Navin Kumar

My GPS I'd password forgot

— 1 year ago by Faham

I forgot my aika gps password . How can i login to it

— 1 year ago by حسین زارع

سلام خسته نباشید دستگاه جب پی اس خریدم ولی نمیتوانم فعال کنم راهنمایی کنید

— 1 year ago by Arnie v ildefonso

MULTIPLE GPS TO BE MANAGE IN ONE ACCOUNT REQUEST Hi! I would like to request the benefits of multiple gps to be manage in one account request. Please make me an account in AIKA/AKSH that my multiple gps can be manage in one account. For the user, please create "LaRenta"

— 1 year ago by Jose Gabriel Sabalo

Stops functioning, last recorded route was August 30

— 1 year ago by Geoff dyson

My AIKA tracking app on my ipbone has stopped allowing me to log in. Says there’s an internet connection problem, all my other internet apps work fine and I’m getting the alarm that tells me when the tracker leaves or enters the Geofence. I’m unable to log in to see where the tacked item is

— 1 year ago by monyr

i forgot my password

— 1 year ago by Ehmar Eduarte

Good day! I recently purchase this gps on our of our local store, i was able to use the app however, the iphone got reset and so the app was signed out. The problem is the box where the ID number is missing. is there any way that I can retrieve the ID number? hope you can help me

— 1 year ago by Danilo Cordero

Good day. Can I request for account that can manage multiple aika gps. Account name DANILO thank you in advance

— 1 year ago by sandeep

Id. 9170594876 not working Id and password errors

— 1 year ago by SENSA MACMOD NAWAL

Have problem in my GPS, not realtime at it says OFFLINE the car is here but the GPS shows that in other province. offline and 8hrs ago since i left the place. and why over 8 hrs late. now OFFLINE

— 1 year ago by Sarathkumar

I forget my gps tracker password

— 1 year ago by belaichouch nasreddine

hi,i fogot the password of my aika gps application with this ID 9171840397

— 1 year ago by Abdul

Id or password error

— 1 year ago by Jovelyn Callos

Good Day. how can i edit the Aika user Id. i have a problem on location and its not accurate

— 1 year ago by Ariel Tolores

How to reset or change my password?

— 1 year ago by Dr. Apostolos Anthopoulos

Hello there, I have an ST-901 and can’t get it to work. I use 1nce SIM card and set the apn correctly. This is the reply I get when I check the config : GT23_G500_XM_TQ_V_2_3_20211202,ID:5058402048,UP:123456,U1:,U2:,U3:,MODE:GPRS,DAILY:OFF,GEO FENCE:OFF,OVER SPEED:OFF,VOIC E:OFF,SHAKE ALARM:OFF,SLEEP MODE:ON,ACCSMS:OFF,ACCCALL:OFF,APN:iot.1nce.net,,,IP:27.AIKA168.COM:8185,GPRS UPLOAD TIME:20 ,300 VOL:110TIME ZONE:+0 I can’t get data connection to activate

— 1 year ago by Nur Munong

I cannot access my gps due to an update in the old application AIKA. I know the id number of my gps but i forgot my password.

— 1 year ago by Angelica

I have the id number or log in number of the gps but I forgot the password

— 1 year ago by Kyaw Naing

Hi I forgot my password. My ID is 9171275892.

— 1 year ago by Jovelyn Callos

error logging in Aika app and date and location error

— 1 year ago by Murat

no gps signal. ID number is : 9171624624

— 1 year ago by ronald

i forgot may password...you can help me to reset may password. 9175236574...thats may device id

— 1 year ago by Jolly Aquino

Always error Wrong password or plate How can i access my account? 19175124103

— 1 year ago by Porferio Lucelo Jr

I forgot my password. Please help me to log in again. Here's my id 9171542883. Many thanks

— 1 year ago by Randy

Kindly reset my password ,serial number 9171851865

— 1 year ago by Lizette Mae Baligat

MULTIPLE GPS TO BE MANAGE IN ONE ACCOUNT REQUEST Hi! I would like to request the benefits of multiple gps to be manage in one account request. Please make me an account in AIKA/AKSH that my multiple gps can be manage in one account. For the user, please create "LaRenta"

— 1 year ago by FIRAT

Hello . I bought a second hand gps tracker from your device. but I couldn't log in to your application with the old user account. device id is 9172138461. is it possible to send username and password?

— 1 year ago by Hassan Alatawi

I can't use the app I keep get massage " AK-98314 Not enabled " I reserved sms from the device when I sent the command " CXZT " I get this massage: XM_GT08B_SW_10.0 2018/03/27 ID:9170398314 IP:24.aika168.com 8185 BAT:6 APN:CMNET GPS:A-21-9 GSM:31 ICCID:8996601560104558306F ... Can you help me please

— 1 year ago by Shari chamos

Gps is always offline

— 1 year ago by Agbara Victor Eche

forgotten password to car tracker app

— 1 year ago by Anthony

I forgotten my gps tracker password My user id KMFY464S

— 1 year ago by Mahdi Maleklou

I've bought an AIKA6 GPS tracker from a provider in Iran but there is no ID number on it How can I find this number by sms command to enter to application? Regards, Mahdi

— 1 year ago by ranjan kumar

my gps id 9171628344 please send me app and call me8405910560

— 1 year ago by Leo Ongcoy

My GPS device is offline, and when I checked the app, it says under the device that the expiry date is 2223-03-07, I don't know if its expired or not. But its offline since april 9,2023 Please help

— 1 year ago by Juanito Morales

My Aika services didn't show the map, last 2 years ago it function well, what should I do

— 1 year ago by Gurcharan singh

Forget password

— 1 year ago by Voltaire Quimno

My Device is not working

— 1 year ago by Sanjeewa

I forgot my password for login Aika gps tracking app

— 1 year ago by ‪Kazmn Fahd‬‏

التطبيق لا يعمل

— 1 year ago by David Lenton

Hi I'm cannot log into my account using it keeps saying ID or Passport incorrect. I'm using the ID from the tracker and default password.

— 1 year ago by David Lenton

How do I lig in on the app. I don't have a password? The default of 123456 does not work

— 1 year ago by Worasit

ID 9170424299 want to reset password

— 1 year ago by symeonidis

XM_GT08B_SW_12.2 2018/11/22 ID:7018077779 IP:25.aika168.com 8185 BAT:6 APN:true GPS:A-14-9 GSM:14 ICCID:89300500204293622362 this is my aika gps tracker and i cant connect it gives me back the message wrong ID or password please help!

— 1 year ago by Samuel Ben

I sent the command to stop my car but is not stopping,can you help me

— 1 year ago by Sagarthapaliya

4075

— 1 year ago by Marvin Togonon

my aika gps the location is not accurate. how to fix?

— 1 year ago by Dando

I have a gps on AODIHENG I like to register on AIKA My ID : 9171739378 Thank you very much

— 1 year ago by KENNETH CABRERA GALENO

Forgot my password in log in for aika tracking

— 1 year ago by Ellen Lorica

Pwde ko po bang i regester un simcard s gps tracker ng di kobpo tinatanggal s sasakyan or s gps unit

— 1 year ago by Jun Arquiza

Cannot retrieve password to transfer app to new phone 9171702569

— 1 year ago by Jay

Hello i forgot my password id : 352672104611447 Please reset for me

— 1 year ago by smaili aziz

I forgot my password.. my GPS ID is 9171700707... How can I log in again?

— 1 year ago by Chinthaka

Need contact person for activate gps.my what's up no is +94761560290

— 1 year ago by Chinthaka

Need contact person for activate gps

— 1 year ago by Ulysses Navarro

gps not working

— 1 year ago by Vicente Repancol

I forgot my password.. my GPS ID is 9171090128... How can I log in again?

— 1 year ago by Joel Wasswa

My car left the was taken out of Uganda to Rwanda for a few days and then it returned. The app has however since then been malfunctioning. It doesn't show the true location of this car. It only shows that the car is stuck somewhere for days even when it actually left that locality

— 1 year ago by Anthony Jehan Thuraisingham

Can you help me to send a booklet for Aika ID 9180289235.

— 1 year ago by Mohit sharma

my gps tracker is not activated yet

— 1 year ago by Anthonie Cedillo

Hi I have a problem. It was working fine in a few hours but suddenly, it was no longer moving and it says GPS offline. I already changed the sim.. log in and out the app. reinstall refresh but still the GPS shows the last stop before it stopped working. What could be the problem? Thank you for your support.

— 1 year ago by Antoun

How to rest pasdword

— 1 year ago by Uche Orji

Couldn't find aika gps on google play store

— 1 year ago by Shirley

Perdi la contraseña me pueden ayudar gracias

— 1 year ago by zaniar ali

i have an issue of entering the GPS account if you can kindly reset the password for me and i have the ID's of the GPS tracking device

— 2 years ago by Anthony Jehan Thuraisingham

Why my aika is not working.

— 2 years ago by Riangelo Louisa

I would like to create a username account to manage multiple devices from a single account. I currently have 3 devices but I am looking to add more. Please help me

— 2 years ago by Pasindu

i foget my aika gps loging password

— 2 years ago by Nigel

I've change my phone because it is crash with the active aika app on it that was working now I've a new but I can't log into app on it because I've forgotten the password and there is no option to reset

— 2 years ago by Gorve Lal

My aika app not working its says not unable need help

— 2 years ago by Liong yung seng

Offline 3 week already

— 2 years ago by Rik ilapen

I lost my username and password

— 2 years ago by grace gregorio

i forgot my login user name and password because i changed my cp. \i cannot access mu gps trackker

— 2 years ago by Michael Stretton

GPS does not connect to your servers

— 2 years ago by William

A map does not load, only the driven path. How to I get map back?

— 2 years ago by omar

mots passe oublier

— 2 years ago by Derek Williams

Tracker is picking up vehicle position but does not display the map which is not overly helpful