Published by deaoke on Jun 25, 2023

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DAGPS Customer Insights

1. When I log in to each of the device ID's on the website I get a pop up telling me that they have expired and gives my own phone number to contact! Not helpful and I'm very annoyed, would be happy to pay for an extension if reasonably priced to continue using this platform, but as far as I can see that is just simply not possible.Good item,we have used this platform for years and no problem,only thing is stopped notifications in & out of geo fence but no big deal.... I did pay years ago and was turned off after 12 months but paid about £4-£5 for lifetime platform and still active 3 years later.... Have to log onto alibaba and pay via that app.....but all good here.. Even lost log in details and messaged them last week and they sent details...The app stopped working on my phone.

2. Wont't receive notifications on Android smartphone anymore even if no battery optimisation and autostart are toggled, and notification authority is granted!Poor app, unable to register device as already in use, hmm supposed to be a new device out of box? but frankly the app is pants no way of refreshing for new install Hmmm they like to take your money for devices, and supply a useless app, and as others have mentioned it expires rendering it utter unusable for device and the pants app, poor!! very poor.Lil laggy but not too bad.

3. Password is 123456 unless u changed on the tracker itself as password stays with the device id untill hard reset.In realtime, it has lot of delay, some time location changes after 1 minute, but in playback it shows all the points.

4. I wouldn't recommend this app as it doesn't work and fails to notify when vehicle is moved no matter how many times you alter the settings.Edit June 2023: Notification issues solved.

5. But after the last update, it stopped giving real time movement of the vehicle.

6. upload is set at 10 secondsThe App has been working fine, giving me real time movement & location of my car.

7. Please this should be looked into so that the users can continue to enjoy the facilities it heard before the last update.I have 3 trackers on this platform, and one by one they have all apparently "Expired" no way of renewing them that I can see.

8. The vehicle can be on motion for several KM but it will be showing the vehicle is not moving then it will suddenly jump to a location.

9. I just tried checking the location of my car because i feel i am not in a safe neighbourhood, only to find out that the app is showing that i am still at home.

10. Had my motorbike stolen and was able to direct the police to it's location.

11. I doesn't give me exact locations and it doesn't carry out any commands.

Steps to Troubleshoot & Fix DAGPS Issues

1. Fix DAGPS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart DAGPS: Restarting the app will resolve most errors.
  2. Update the DAGPS App. Here is how:
    1. On Android goto PlayStore » Search for "DAGPS" » Open DAGPS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DAGPS » click "UPDATE".
  3. Clear DAGPS app cache: Clearing cached data will force your app to retrieve the latest data directly from DAGPS servers.
    1. On Android, goto Settings » Apps » Select "DAGPS" » click Storage » click "Clear Cache".
  4. Check DAGPS app permissions. If any of these permissions required to use your device's features are disenabled, DAGPS might not work.
  5. Uninstall and reinstall DAGPS. If nothing else has worked, completely uninstall DAGPS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DAGPS not working

2. Fix DAGPS Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make DAGPS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DAGPS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DAGPS may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • i had purchased DAGPS devices from china but i use in malaysia the device cant use due to the ICCID no same with malaysia may i ask this can help me delete the ICCID or any solution

    — by Kenny law 1 week ago

  • HI

    — by Kenny law 1 week ago

  • Hi I want to check my DAGPS devices why all
    Offline ? The device all light on and data also have but when using the DAGPS apps the device show off line

    — by Kenny law 1 week ago

  • Dear Team.
    My Android DAGPS app told me "Ihr Gerät ist abgelaufen (is German)". Google translation is Your device has expired
    What I have to do to use the tracker with the DAGPS App?

    — by Oliver Meiser 2 weeks ago

  • I bought 5 pieces of DAGPS tracker device but I've not been able to add all the devices together so I can track. I am only able to install one but cant add the rest

    — by Adroit Fleet 3 weeks ago

  • Hallo, ich bräuchte vor ein paar Tagen Hilfe. Mein GPS ist abgelaufen. Ich habe es zweimal aufgeladen, aber es lässt sich nicht aktivieren. Bitte helfen Sie mir mit der Kartennummer+37257985630

    — by Svilen Blagoev 1 month ago

  • Can u delete this account Azaruddin@87 and device inside this account put into this account 0139235698 . Need help fast, today please. After done , kindly email me back

    — by tsdwealthempire 1 month ago

  • Hello can you transfer this device 352672106266133 into my new account 0139235698. I will appreciate it so much please

    — by tsdwealthempire 1 month ago

  • Hello, i want to take existing device into my new register account, bcause right now i use 2 account separately to monitor my 2 gps, not efficient for me. Can you help me? I kindly wait for ur respond, im using GT06A, cut off & voice monitoring gps.

    — by tsdwealthempire 1 month ago

  • How can I own an administrator account to enable me register more than one job?

    — by Amadi Joel chimezie 1 month ago

  • I can't create a username for my clients each time I am done working for them please can you kindly help me so that I can own an administrator account to enable me do registration for my customers after installation

    — by Amadi Joel chimezie 2 months ago

  • Hi, I have a GT06 tracker with IMEI 352672105406854 but didn't cut off fuel when command was sent.
    also, how do I hard reset a GT06 tracker whose Password I have forgotten

    — by Richter 2 months ago

  • i forget my gps tracker gt 06 password , what should i do ?

    — by ANDRY MULIAWAN 2 months ago

  • Hi, having a problem with my tracker just keeps saying expired can you help

    — by Philip Dolphin 2 months ago

  • Need renew my device (service platform expired) due to not longer in use.

    — by Nathan 2 months ago

  • Need renew my device due to long year not in use

    — by Nathan 2 months ago

  • Meu dispositivo Expirou IMEI 352672104702196, necessito renovar

    — by RICARDO CARVALHO 2 months ago

  • I want to renew my expired application

    — by Paul Oscar 3 months ago

  • Not getting notifications on phone as notification button on app greyed out. Have done everything as suggested by others on forums but still unable to set notifications. The alarm works on website but not on phone. Have used both Galaxy S20 and Google pixel 7 which are compatible.

    — by Brian Martin 3 months ago

  • Hi I have a tracker imi 352762104749635 I can't remember my username or password can you please advise thx James

    — by James Saddler 3 months ago

  • how to renew Dagps app is expired

    — by George Owusu 3 months ago

  • Offline issue

    — by Edimar tabor 3 months ago

  • I recently installed two devices and would like to change the username

    — by Shawn McEwan 3 months ago

  • Forgot password


    — by Rommel Baybayon 4 months ago

  • hello, im having a problem resetting my password. Can you help me recover my last password. I want to trace my car

    — by Muhammad Ariff 4 months ago

  • I have just got a gps tracker and using your app, to get a life time license do i need to send you my phone imei number or tracker imei number

    — by Colin p Harris 4 months ago

  • Здравствуйте! Как удалить аккаунт и IMEI ?

    — by Альберт 4 months ago

  • +79870985612

    — by Альберт 4 months ago

  • My gps tracker not active and i forgot my SIM number, i lost my car and signal gps off. Please help me to find my gps signal

    — by Dewi 4 months ago

  • Gps doesn't track the way on time it's Mark parking position on the way but real time vehicle doesn't stop.and when the road with some bends tracker will show straight line

    — by Chamara Nishamal 4 months ago

  • Hi, please I a technician in Cameroon who installs gps trackers, most of my customers seem to be interested in your brand of tracker but i realized the free web feature expires after a year. Please can I have unlimited access to your server so the trackers of my clients will always have the web access for their mobile app? If yes, please do tell me what it’s going to take and what it is going to cost me for that.

    — by Chenwi 4 months ago

  • Hi help me to renew this DAGPS DEVICE IMEI 352672103799490


    — by Priya 4 months ago

  • Hello, I sent a message on Thursday, April 20, 2023, until now I did not get any answer and the device I got is not working, I did not get any use of it???

    — by Khaled ALSarawi 5 months ago

  • My gps tracker has expired how can you help

    — by Ison 5 months ago

  • Ich möchte ein neues Konto mit neuer Nummer anlegen

    — by FALKON 5 months ago

  • Danke

    — by FALKON 5 months ago

  • 352672100518638

    i forget my password please help


    — by haider 5 months ago

  • My Mobile No: 00966505924148
    the SIM CARD NO: 899663321 - 116481899
    I got a car tracker after installing it's not active I use a DATA SIM CARD, tracker No. 352672106398746

    — by Khaled ALSarawi 5 months ago

  • I forgot my password then tried to register again my account for new simcard number and password but still did not let me log in on my account. Please just reset may username and password. This is my gps no - 352672105835631. Thanks.

    — by Ryan 5 months ago

  • Hi I need to change the number registered to the device

    — by Lee Llewellyn 5 months ago

  • I can not find the username licence

    — by Ali Salem Al Dhaheri 5 months ago

  • Срок действия gps трекера истек. Как продлить срок в приложении, и можно ли подключить платную подписку на приложение?

    — by Evgeny 5 months ago

  • Is like someone is using my device imel number

    — by GODSTIME 5 months ago

  • My dagps app imel number is not added to my device

    — by GODSTIME 5 months ago

  • We have bought a van with DAGPS in it and need to change the details from the old owner to our details. How do we do that please? We don't know where the tracker is on the van so don't have it's number

    — by Kyla Watson 5 months ago

  • I can't get my password reset

    — by Michel bellefeuille 5 months ago

  • When in logged in its says your device has expired

    — by Jovito L. Naranjo IV 5 months ago

  • Hello dear .
    Im hassan . Please help me i forget username and password what i can do know ?

    — by Hassan Chainakh 5 months ago

  • Sim card help plz

    — by paul biffel 5 months ago

  • I would like to recover my password

    — by Bader 5 months ago

  • How to find user id and reset password?
    Forgot user id and password

    — by Audrey tan 5 months ago

  • How to find user id and reset password?
    Forgot user id and password

    — by Audrey tan 5 months ago

  • I forgot password on dagps . I scan imei from gps ,and forget password so what can i do ?

    — by Rachad 6 months ago

  • I cant create a user account for DAGPS, please help me.

    — by Egzon 6 months ago

  • I forgot password and user name

    — by Moosa 6 months ago

  • Yes

    — by SSEGUJJA GODFREY 6 months ago

  • Yes

    — by SSEGUJJA GODFREY 6 months ago

  • My device is expired need to renew

    — by roshane Alexander 6 months ago

  • Срок действия gps трекера истек. Как продлить срок в приложении, и можно ли подключить платную подписку на приложение?

    — by Дима 6 months ago

  • Hi my gps is saying renew state I pay every month for SIM card

    — by Jay Parker 6 months ago

  • I logged in to my DAGPS device now and I got a response that 'your device has expired'. Please how do I resolve this? IMEI num : 352672104686126

    — by OLUWATOSIN 6 months ago

  • I called my tracker number to track my Car location but the line is switched off why?

    — by Adamu Rabiu 6 months ago

  • App not working

    — by Justin Fivaz 6 months ago

  • how can i renew my subscription

    — by Daniel 7 months ago

  • My App expired. What can I do?

    — by Benjamin Akinola 7 months ago

  • My GPS tracking device has expired, how to activated my dagps(tracking device)?

    — by Rahma dimaporo 7 months ago

  • Whenever I try launching the DAGPS application I am prompted with 'device has expired.'
    I am seeking assistance to have this resolved.

    — by Tola 8 months ago

  • Hello. The motorcycle gps system I bought from you does not indicate the correct location, and it does not show the battery status and voltage. Can you help me?

    — by Volkan 8 months ago

  • Whenever I try launching the DAGPS application I am prompted with 'device has expired.'
    I am seeking assistance to have this resolved.

    — by jason 8 months ago

  • Delete my account new sim replace new nambare

    — by Madusanka 8 months ago

  • I need An account for my devices please

    — by Raphael 8 months ago

  • I want to restore my fuel and power

    — by Kelvin 8 months ago

  • Greetings Ladies and Gentlemen,
    I have been using your application and equipments since 2019 to provide Tracking services to businesses in Cameroon. I started little by little and just when my company was starting to be known, I encountered great difficulties with disconnections. Indeed I started to provide services using roaming sim cards. That's when my supplier started neglecting me because they didn't want to put in the effort to find the root causes of my problems. My sim card providers even tried to get in touch with them but unfortunately they weren't receptive at all. I finally realized that all they cared about was the orders of the GPS Trackers. soon 48 hours, almost all my equipments are offline and my supplier keeps telling me that the engineer is working on it. Please help me. I await your prompt response. Very respectfully.
    WhatsApp number: +237 651 199 553

    — by Frank Arno AZEBAZE 8 months ago

  • Pls I forget my pass word to login, so I need help to reset , IME352672102248895

    — by Raymond 8 months ago

  • My app is not responding to command saying my device is offline and I have so much command on queue but all are awaiting (no successful order). My car as cut off fuel for more 6hrs, still can't resume or store the fuel line

    — by Adams 9 months ago

  • I want to reset my username please

    — by okeke favour 9 months ago

  • Le nom d'utilisation

    — by Khetar 10 months ago

  • Je oublie le non

    — by Khetar 10 months ago

  • My DAGPS tracker has expired and I can’t remember the password and I need it reactivated

    — by Staveley Smyth 10 months ago

  • hi, I need help. I have a new gps, and the app does not track my device. It shows another imei- I can't delete the device and create a new account. It does not mark my trajectory or position in real time. I need to re-register or get some help.I am also having trouble removing the device and logging back in. SMS works fine but I can't track the car in real time or see its route. el imei es este 352672105078182. It appears in the middle of the ocean. Neither delete the account to re-register. I can't log in with pc version either with the imei or password.

    — by caro 10 months ago

  • how do i activate my account

    — by Felina Mamburam Venus 10 months ago

  • how do i activate my account

    — by Felina Mamburam Venus 10 months ago

  • Hi there, I just brought a Dagps tracker and I tried to register with app and test the tracker.
    Which worked for my first test, but I have accidentally registered my main telephone number and cannot use my 2nd number for the tracker as intended.. please can you help or advise me how to reset login and password of account and or reset tracker. I am the owner of both tracker and phone number with proof of purchase.
    Kind regards
    Julian Brooks

    — by Julian Brooks 10 months ago

  • How can i login Dagps on other device

    — by Lucky Dee Panganayi 10 months ago

  • Good day,please how do I renew my dagps

    — by MoneyGod 10 months ago

  • Hi i need one renewal of my plataform of dagps, his says what are expired and i need renewal some help please ? Thats si the IMEI 352672104264999

    — by Victor Kovalevski 10 months ago

  • Ne mogu da se ulogujem, a i pronasao drugi uredjaj na drugom mestu

    — by Dragan Lukijanovic 10 months ago

  • Hi there, I bought 15 devices on alibaba, Some of them have expired, Can you please reactivate them for me please

    — by Salim 10 months ago

  • Can't set up tracker c
    Password problem

    — by Joseph malcolm 11 months ago

  • DAGPS Of line

    — by Nahason Sihite 11 months ago

  • Please help

    — by Fehlawi 11 months ago

  • IMEI NUMBER 352672100823871 my device is expired how can open?

    — by Fehlawi 11 months ago

  • My device is expired how can open?

    — by Fehlawi 11 months ago

  • 352672100603323

    — by Mauro 11 months ago

  • my app shows YOUR DEVICE HAS EXPIRED. please help . 352887078298977

    — by KAYEMBA ALLAN 11 months ago

  • solicitud de eliminacion de cuenta

    — by José Ildefonso 11 months ago

  • I can't connect with GPS traker

    — by Igor 11 months ago

  • i can no longer continue DAGPS cause it says already expired. how can i activate it again

    — by Felina Mamburam Venus 11 months ago

  • How do I find a valid username and password to use this app?

    — by Walter Dunlap 11 months ago

  • Car

    — by Junior 11 months ago