Published by OSK2018

Report an issue with AIKA GPS.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with AIKA GPS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OSK2018 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AIKA GPS image 1 contact AIKA GPS image 2

AIKA GPS Customer Insights

1. Perhaps you can't demand too much from a cheap gps tracker, but why not do basic things? Well, for example, who decided that the geo fence cannot be more than 5 kilometers? I live on an island with a diameter of 10 ... What should I do? So in general, a miserable application.I previously posted a review, said that it was a scam but to my surprise, it actually works and does so fairly well.

2. Geofence only works when the app is active and foreground.i recently posted that it wasnt good but trust me this tracker is perfect.most issue i had when checked was as a result of data ,network or not well connected.i strongly recommend this tracker.

3. Reading the reviews here, the developers clearly have no intention of improving anything.I've had issues with my GPS showing offline, I've replenished my account and the unit powers on, however it apparently isn't receiving signal.

4. can 1 plateform log in more than one device and monitor at the same time? if it can someone should please teach me how to do it.Was working great for about a year.

5. I've received no response from any customer service for the gps or the developer of this app after contacting about the issue.The app is horrible.

6. Reports incorrect timezone from tracker with no option to change it.

7. Doesn't properly alert/alarm when tracker leaves geofence.

8. Anyone who praises customer service most likely works for them.

9. I am planning to change the device if they dont reinstate the original map.

10. The tracker itself is basic and does what I need.

11. Can't change to MPH, It doesn't show the actual address only longitude and latitude.

Steps to Troubleshoot & Fix AIKA GPS Issues

1. Fix AIKA GPS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AIKA GPS: Restarting the app will resolve most errors.
  2. Update the AIKA GPS App. Here is how:
    1. On Android goto PlayStore » Search for "AIKA GPS" » Open AIKA GPS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AIKA GPS » click "UPDATE".
  3. Clear AIKA GPS app cache: Clearing cached data will force your app to retrieve the latest data directly from AIKA GPS servers.
    1. On Android, goto Settings » Apps » Select "AIKA GPS" » click Storage » click "Clear Cache".
  4. Check AIKA GPS app permissions. If any of these permissions required to use your device's features are disenabled, AIKA GPS might not work.
  5. Uninstall and reinstall AIKA GPS. If nothing else has worked, completely uninstall AIKA GPS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AIKA GPS not working


2. Fix AIKA GPS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AIKA GPS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AIKA GPS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AIKA GPS may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I cannot access my aika gps..i just logged out then when i log in, it says wrong licence plate number or wrong password.. pls reset my account..9171554332 is my ID..

    — by Mark karol cabildo 2 years ago

  • I'm still not received any feed back regardingy issue.whenbattery power is disconnected earlier I received a call from tracker not it doesn't happen.
    Any reason

    — by Anthony Jehan Thuraisingham 2 years ago

  • does aika gps work on iPhone IOS

    — by Dave 2 years ago

  • Delete my previous ID?? Now New ID is opening

    — by Emon Chowdhury 2 years ago

  • My Aika gps why offline. Already change new simcard

    — by Jun 2 years ago

  • I would like to setup password on my tracking device. I read the instruction in the manual. But i cannot see what default password i should use. Please help

    — by Nilo 2 years ago

  • AIKA GPS ID 9171993105 reset. forgot password

    — by Sertboon 2 years ago

  • Password

    — by Sertboon 2 years ago

  • Forgot my password 9170730586

    — by Leopold Mubereki 2 years ago

  • Earlier when you disconnect the battery power I get a allert call from my aika tracker.in resent it doesn't happen.
    My Tracker ID 9180289235
    Pl advise.
    Is there a local agent in Sri lanka

    — by Anthony Jehan Thuraisingham 2 years ago

  • Earlier when you disconnect the battery power I get a allert call from my aika tracker.in resent it doesn't happen.
    Pl advise.
    Is there a local agent in Sri lanka

    — by Anthony Jehan Thuraisingham 2 years ago

  • Ineed you help my gps ID:7018459413
    I wolud like to restore audio file record
    3 Oct 22 between 3:38pm to 11:37pm
    Beçause I choose wronk order for delete all. Please help me.

    — by Fightclub 2 years ago

  • I buy the AIKA GPS TRACKER online here in the Philippines and I would ask for your help on why the GPS tracker could not log in via download apps on the android phone. The IMEI no. is 19177738715 and the PW is 123456.

    Your help is highly apprciated

    Regards
    James

    — by James B. Serenio 2 years ago

  • I forgot my password

    — by Kshetra 2 years ago

  • How can I reset my forgotten password?

    — by Ksheyra 2 years ago

  • I have a gps that is no longer working
    Do I need to pay yearly ???
    The ID number is 7028413891
    Ease let me know .

    — by harvey avila 2 years ago

  • command sms note reply

    — by PERVEZ AHMED 2 years ago

  • Dear Sir/Madam I am using Aika gps in Pakistan. Aika gps Tracker ID: 9172115241
    I want to know IMEI # of this tracker because this tracker is blocked in Pakistan. Now I need to pay for approved from PTA. Kindly send me IMEI # THANK YOU.

    — by suleman 2 years ago

  • ease reset mt pass word
    my ID is 9172032034

    — by Freden villaber Espino 2 years ago

  • Hi

    — by Ahalankan 2 years ago

  • How can I reset my password?
    I forgot it and can’t login

    — by Majed 2 years ago

  • l have forgotten my password to get into my tracker can you help me please.

    — by Colin Barrett 2 years ago

  • I have installed gprs traker and software I need ID and password
    Please tell me how can I get
    Thank you very much

    — by Abdullah 2 years ago

  • No sim response. How will i switch it on? No LED lights is observed.

    — by Ronald Cabanban 2 years ago

  • Sir i have forgotten by AIKIA Gps traker password how can i set it up again
    Please tell me how can i reset my password?

    — by Tek Narayan 2 years ago

  • Forgot password ID No. 9171274782

    — by Allan Caladiao 2 years ago

  • Forgot my password
    ID 9172032034
    pls reset password.

    — by Freden villaber Espino 2 years ago

  • Forgot my password
    ID 9172032034
    pls reset password.

    — by Freden villaber Espino 2 years ago

  • Hi ! Why the gos tracker not updating the exact lication of our van even i refresh for how many times?

    — by Rodalyn Flores 2 years ago

  • how to monitor 2 cars in the aika app on 1 phone,... procedure/instructions please

    — by Jose Hall 2 years ago

  • Please assist in creating account to monitor all my fleet..thanks

    — by DCNC SALES 2 years ago

  • I have aika gps i want to retrieve my password to log in to my app because i haver a new phone i forgot my password please help my device id # 9171125843 device name AK-25843 and device phone number +639957189303 TIA

    — by Percival Isla 2 years ago

  • I want to create account to monitor multiple vehicles. What is process?

    — by Kennedy Mwandwe 2 years ago

  • 9171554332 i did not change my password but i cannot login

    — by Mark karol cabildo 2 years ago

  • password errors

    — by amarasinghe 2 years ago

  • Account deletion request

    — by Arlie D. Jamila 2 years ago

  • For gps

    — by Xtreme 2 years ago

  • 6170832104
    pass 123456 i cannot enter login.

    — by Aung Lwin 2 years ago

  • The time in my Gps tracker isn't correct, How do I correct that?

    — by Job Mjema 2 years ago

  • I would like to create a username account to manage multiple devices from a single account. I currently have 3 devices but I am looking to add more. Please help me

    — by Fullcars 2 years ago

  • I can not get the unit to show the right location,and can not get logged back on my phone

    — by John Baker 2 years ago

  • How can I create an account so I can use multiple devices

    — by Horatius kofi 2 years ago

  • I cannot login.
    I sent massage to the GPS device.
    He is reply me factory reset is OK.
    But I cannot login he is show massage
    Id or password error.
    My device ID is 9171287006

    — by win kyaw maung 2 years ago

  • I have a 4 vehicles . All gps tracker in 1 app?

    — by Lahiru 2 years ago

  • How to get account thanks

    — by Franklen Eugenio Sumalinog 2 years ago

  • My device ID is 9171287006.
    I forget my password

    — by win kyaw maung 2 years ago

  • i forget my device password. my deice id is9171287006

    — by win kyaw maung 2 years ago

  • How can I use Aika on my iPhone. It works in my Android but don't work in iPhone devices

    — by Emmanuel 2 years ago

  • I forgot my password and would like to reset it

    — by jimeet thakkar 2 years ago

  • user id and password error in my device. enenthough correct user name and password

    — by Aung Lwin 2 years ago

  • How to Reset password on my gps device?

    — by Aung Lwin 2 years ago

  • Quisiera una guía para instalar el GPS traker de aika

    — by Abraham 2 years ago

  • I bought a tracker and when I try and log in for the first time it says the ID or password is incorrect. The ID is: 9171680787

    — by Lee 2 years ago

  • hi!
    i'dlike to create account aika gps and add more id gps in account ! How i do

    — by james 2 years ago

  • Please my gps with number 9172224881 does not give position even though it replies sms commands

    — by Baako Alhassan 2 years ago

  • My tracker has been showing offline... But power connected..and has stopped showing recent location. What should I do

    — by Victoria COCKSON 2 years ago

  • Help me recover my password to get access on the app

    — by Peninnah wanjiru kibaru 2 years ago

  • forgot app password, help to reset

    — by Wandera Peter Mangoli 2 years ago

  • i want to make an account in aika. thank you

    — by christian michael bautista 2 years ago

  • Forgotten password

    — by Douw 2 years ago

  • Hello, I cant log in on my app in last few days. Please help me.

    — by David Galic 2 years ago

  • forget password

    — by Louis Improgo 2 years ago

  • No response message

    — by Manolo C. Lucenecio 2 years ago

  • No response

    — by Manolo C. Lucenecio 2 years ago

  • Salut !
    J'ai acheté un GPS Tracker.
    Après installation, je me suis connecté via l'application AIKA et j'ai eu à changer le mot de passe.
    Mais après cette manœuvre, je ne parviens plus à me contacter et avec le nouveau mot de passe et avec le mot de passe par défaut.
    J'ai besoin de votre aide pour résoudre ce problème.
    Merci.

    — by Djanpouop Dougoua 2 years ago

  • No Reply from my sim installed

    — by Manolo C. Lucenecio 2 years ago

  • Hi i have a device ID 9170729673 please reset a password

    — by Gabriel 2 years ago

  • Hi i have a device

    — by Gabriel 2 years ago

  • I have forgotten my password and username

    — by Jamie Allen 2 years ago

  • I have forgotten my user id and password.
    how can I recover my user id and password?

    My AIKA ID: 9171487415

    — by MD IMRAN HOSSAIN 2 years ago

  • need sms manual for gps tracker

    — by Georgios Georgiou 2 years ago

  • aka

    — by Kamarudin bin AHamid 2 years ago

  • i forgot my password

    — by andres 2 years ago

  • Password

    — by andres 2 years ago

  • pasword

    — by andres 2 years ago

  • How to activate new sim card inserted to GPS tracker?

    — by Lone Lone 2 years ago

  • Password error

    — by Saka Lukman 2 years ago

  • hello my friend i lost my gps password aika, i would like some help, thanks for your attention

    — by Jefferson max oliveira 2 years ago

  • Hi there, the web platform is currently not working. It looks like it's offline, please assist ASAP.

    — by MaiTracker 2 years ago

  • Hallo Friends,

    I still waiting for your sugestions according my problem pointed yesterday:
    I have your GPS Tracker GT09_TQ_SW_36.1 2020/07/16
    ID:9171606230.
    Unfortunately my password is forgotten and I need to change against new one or maybe I have to remove my account on AIKA server and setup new one ?
    Best regards
    Andrzej

    andrzej.kedzierski@redacted

    — by Andrzej 2 years ago

  • Can you help me please
    My Aika gps it not online
    I am send massage it answer APN OK but look at the app it still Offline

    — by Xay 2 years ago

  • I use tracker in UK. When I came to France the tracker shows offline with the vehicle still showing in Dover UK. Also Power connected still shows even when fuse removed. I fo get vibration alarm alerts. How fo I get yrscker to work again?

    — by steven pearce 2 years ago

  • Password error

    — by Vajira 2 years ago

  • I have forgotten my password on the app so can't track my vehicle. How do I reset it please?

    — by Janet Fox 2 years ago

  • Mostafajoon

    — by Mostafa 2 years ago

  • Ii forgot my I'd password of Aika gps..plz send link to reset password..my Aika device ID is 9171090345

    — by M ASLAM 2 years ago

  • Mon GPS inactive

    — by Tatinyo 2 years ago

  • Numéro ID oublié

    — by Tatinyo 2 years ago

  • Please let me know how to login on my gps tracker because I forget my password

    — by Asanka Senevirathna 2 years ago

  • how do i see multiple gps on one account

    — by Paul Cox 2 years ago

  • How can i open my aika gps when my user and password is not remembered.
    Thank you.

    — by Rica Palmaera 2 years ago

  • I have tracker unit number
    9172517988 does not log on at all Keeps wrong password and still on default password
    Tried several times pleaae reply

    — by Musa Makaayi 2 years ago

  • good day how can l add multiple vehicles on the aika app or using the website

    — by Darlington 2 years ago

  • active gps

    — by sasan7074 2 years ago

  • I cant canect my gps divice .becose i forgot password

    — by Vajira 2 years ago

  • My Aika GPS is offline

    — by ZinPhyoAung 2 years ago

  • i have an aika obd2 tracker and have added the sim card and plugged in into the car port. i log into the app with the id and password but it says not enabled

    — by david netti 2 years ago

  • I have 2 gps traker. I would like to put the 2 TRAKER ID in 1 user.

    — by Navin 2 years ago

  • Hi , I have an Aika GPS tracker which the app has stopped woring. The app will not log on to Aika and states "Network Connection Fails"

    The actual GPS unit seem to be working and have tried phoning the mobile number of the SIMM card and this is still co9nnected to the network. Pls advise how to get the app to connect. Thank you

    — by John Wiezniak 2 years ago

  • I forgot my password to login. It’s very important to me because I’m not with my vehicle because I’m abroad. So how to reset my password of that. Plz let me know about the process to login again. This is my Account number 0771403554.
    Kind regards
    Suresh Asanka

    — by Asanka Senevirathna 2 years ago