Contact Neurology Question of the Day Customer Service

Why should I report an Issue with Neurology Question of the Day?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of American Academy of Neurology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Answer one new multiple-choice question each day to stay up-to-date, assess your strengths and areas of weakness, and get suggested resources for further study. - Aids knowledge retention via small doses of continuing medical education content each day. - Questions designed by neurologists for neurologists on topics from multiple neurology subspecialties. - Answer questions on-the-go when it is most convenient for you.

2. A separate track of questions focused on foundational education to improve understanding of neurology is available to AAN member medical students.

3. Free to AAN members, Neurology Question of the Day promotes continuous learning and knowledge retention with minimal effort.

4. Physicians must opt-in to access. - Join fellow members within the APP to form teams to earn achievements, and compete against others on the team leaderboard.

5. Enable reminder notifications for added convenience. - Mentorship Chat: Allows students to connect with physician members and foster mentor relationships.

6. Access is free to AAN members when logging in with the email and password for your AAN account.

7. The American Academy of Neurology Institute is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

1. Does not function properly (can't scroll down, cuts off questions, sometimes can't answer question at all).very bad experience in Android Questions are not complete.

2. It only happens with certain questions, so depending on the day, I may or may not be able to answer! Please fix this!!!App consistently performs poorly on Android.

3. They have not done anything about this despite multiple complaints to tech supportIt would be nice to be able to look at previous questions without immediately seeing the answers.

4. Recently, the app has left me unable to submit answers.Questions are good and it's easy to get CME, but the app itself is poor quality.

5. You can't zoom in or see the images that well either.Good, except for one fatal flaw-- on my Pixel 3XL, sometimes the question will get cut off and will not allow me to proceed the next screen to answer the question.

6. I have 80+ questions to redeem for CME credits, but whenever I get to the redemption page and fill out the necessary forms, nothing happens after I submit.

7. The text often cuts off before you are able to read the whole question or answer.

8. Many times the questions are truncated without the option of scrolling to see the entire question.

9. Maybe it's an Android issue or a Pixel phone issue?This is a real fun app with ease of gaining CME.

10. Very frustratingExcellent idea and content but the Android interface is buggy intermittently.

11. If this problem was fixed, I would certainly rate it 5 stars.Nice app, straightforward and easy to use.

1. Fix Neurology Question of the Day Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Neurology Question of the Day: Restarting the app will resolve most errors.
2. Update the Neurology Question of the Day App. Here is how:
   1. On Android goto PlayStore » Search for "Neurology Question of the Day" » Open Neurology Question of the Day » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Neurology Question of the Day » click "UPDATE".
3. Clear Neurology Question of the Day app cache: Clearing cached data will force your app to retrieve the latest data directly from Neurology Question of the Day servers.
   1. On Android, goto Settings » Apps » Select "Neurology Question of the Day" » click Storage » click "Clear Cache".
4. Check Neurology Question of the Day app permissions. If any of these permissions required to use your device's features are disenabled, Neurology Question of the Day might not work.
5. Uninstall and reinstall Neurology Question of the Day. If nothing else has worked, completely uninstall Neurology Question of the Day then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Neurology Question of the Day not working

2. Fix Neurology Question of the Day Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Neurology Question of the Day be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Neurology Question of the Day not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Neurology Question of the Day may not be able to connect to the Internet when running in the background.