Contact AudioTagger Customer Service

Why should I report an Issue with AudioTagger - Tag Music?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Droidware UK to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It can be time consuming if you have a lot of files because you may need to tag each item individually, though if you have mp3s that share information -- such as artist, album name, or genre -- you can tag them as a group.

2. I couldn't get the rename file by tags in SD card to work, even though saving the files is OK.

3. Then, I checked my files, I found them after a little searching around, but were no longer usable in any app.Thanks for deleting my just downloaded several music files that i suspect this app could be the culprit.

4. If you want to add your own art make sure the .jpg size is correct (5oo x 5oo or 150 x 150) Allow access to root of sd card and follow your nose.

5. Well as soon as i shut off the phone and restart all those tags were gone and time wasted.

6. Changes took effect immediately, and I can change stuff like the title, artist, album, year, and genre.

7. It works but not if you restart your phone - basically useless.I went into the app and tagged the artist and albums for some of my songs.

8. All I needed was to change the title of songs on my sd card.

9. Several hours later something is not right, i checked the files in the file manager and its gone.

10. So this app wasted loads of my time which I spent editing songs, and also just deleted one of them.

11. I used it to tag HUNDREDS of songs and when I opened Samsung Music they were as I wanted them to be.

1. Fix AudioTagger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AudioTagger: Restarting the app will resolve most errors.
2. Update the AudioTagger App. Here is how:
   1. On Android goto PlayStore » Search for "AudioTagger" » Open AudioTagger - Tag Music » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AudioTagger » click "UPDATE".
3. Clear AudioTagger - Tag Music app cache: Clearing cached data will force your app to retrieve the latest data directly from AudioTagger servers.
   1. On Android, goto Settings » Apps » Select "AudioTagger - Tag Music" » click Storage » click "Clear Cache".
4. Check AudioTagger app permissions. If any of these permissions required to use your device's features are disenabled, AudioTagger might not work.
5. Uninstall and reinstall AudioTagger. If nothing else has worked, completely uninstall AudioTagger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AudioTagger not working

2. Fix AudioTagger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AudioTagger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AudioTagger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AudioTagger may not be able to connect to the Internet when running in the background.