Contact Video downloader Customer Service

Why should I report an Issue with Video downloader for Instagram?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ALL Video Downloader to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Definitely worth spending 1-5 seconds to look at an ad for the quality of the downloader, your video is ready once the ad is finished! and if the app crashes for ANY reason, when you reopen it, it will give you 6 hours of ad-free downloads for the inconvenience, which I LOVE! Thank you, I will update as time goes on!It downloads fine, and has minimal ads, but every so often it will stop you from downloading a video, and tell you that you need to sign in with your Instagram account to download a private video, even if your video is definitely not private, which is very sketchy.

2. But no way in hell I'd pay a recurring fee just to download Instagram videos when there are other apps out there that do the same thing.Edited: Works great! Changed from 4 to 5-star rating for the sheer fact the developers cared enough to respond.

3. It said every single video I was trying to download was on a private account, when I literally found the videos on the explore page, public.

4. What's worse is that it requires you to login to download certain content, and the login function litetally never works; I verified my password is good and I'm putting everything correctly of course, it just doesn't work.

5. Uninstalling.The app used to work fine and the ads didn't annoy me, but now its constantly asks me to login to download videos from public accounts, which it should not need to.

6. They insist they cannot access your personal data, however it is at the very least incredibly annoying, and at worst deceptive to try and force a sign in like thisFirst thing you'll notice is you're prompted to click a agreement on how your Meta data is collected.

7. I was unable to get a single item to download despite using multiple methods the app claims to be the official ways to use it.

8. It works most of the time, but for some reason, it doesn't work with most reels.It used to be perfect, but now oftentimes you have to share the link at least twice for the app to even recognize that there's a new one.

9. Eventually, it wouldn't allow me to download anything at all unless I logged into my Instagram account.

10. 😁 To the devs: although the ads are annoying, I understand the revenue for ads is needed and as mentioned previously, super easy to click out of the multiple ads.

11. And you can forget trying to download multiple things in a row.

1. Fix Video downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video downloader: Restarting the app will resolve most errors.
2. Update the Video downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Video downloader" » Open Video downloader for Instagram » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video downloader » click "UPDATE".
3. Clear Video downloader for Instagram app cache: Clearing cached data will force your app to retrieve the latest data directly from Video downloader servers.
   1. On Android, goto Settings » Apps » Select "Video downloader for Instagram" » click Storage » click "Clear Cache".
4. Check Video downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video downloader might not work.
5. Uninstall and reinstall Video downloader. If nothing else has worked, completely uninstall Video downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video downloader not working

2. Fix Video downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video downloader may not be able to connect to the Internet when running in the background.